Head of Private Label


London, GB / England, GB
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 05/27/2021
  • Website: tryzapp.com
  • Company Address: Exhibition House, Addison Bridge Place, London, GB, W14 8XP

About Zapp

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes.

Job Description

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the world's leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.

As our Head of Private Label, you will drive the vision of Zapp’s private label, taking full creative ownership of the whole process from strategy to execution. You will be responsible for new product development, launching and managing our private label products as well as steering our brand and processes towards success. You will be the type of person who can create an innovative, efficient and appealing private label category that excites our customers and aligns with our Zapp brand and company goals. You will drive the vision and strategy of Zapp’s private label business and manage the overall assortment. Ultimately, you will have the responsibility to build a profitable and customer led Zapp product and services category from scratch!



  • Design a best in class private label strategy that is in line with Zapp’s brand, company goals and customer desires
  • Efficiently execute and deliver the private label strategy process from design to production and launch
  • Develop merchandising strategies, operational plans, budgets, sales targets, and profit objectives
  • Scan the market for innovative product ideas and trends aligned with category assortment strategy, analyse (historical) data to inform strategy and product decisions
  • Set up reports and use them to track key success metrics and KPIs, use these to adjust for success accordingly
  • Closely collaborate with Zapp stakeholders to align on the best possible execution and strategy as well as senior management to ensure alignment with company goals
  • Drive a new brand architecture strategy and develop a clear brand position
  • Develop processes and controls to ensure that product standards for performance and safety are met
  • Build, mentor and manage a world class team around you


  • Proven track record of launching successful private labels in the commerce B2C market (Portfolio of your work would be great to see!)
  • Extensive experience within merchandising, sourcing or product development experience
  • At least two years’ experience in a head of level role managing a team
  • Relevant work experience in marketing, brand management, demand generation or digital marketing
  • Ability to manage complex projects and develop annual plans
  • Confident in using data and proficient in the use of Excel and SQL is a plus
  • Ability to thrive in a super fast-moving environment
  • Experience in setting up, managing and mentoring a team
  • Ability to coordinate multiple group efforts within the company to achieve objectives
  • University degree in a related field
  • Entrepreneurial mindset — comfortable in a highly ambiguous environment, able to take responsibility from day one


  • Competitive salary & equity package
  • Enjoy 25 days holiday per year (plus all bank holidays)
  • Spend your monthly wellbeing allowance on things that really matter to you ⁠— via our Juno benefits programme. This can be anything from veggie boxes, to indoor plants, tax advice and much more
  • Private health insurance
  • Extended sick pay and maternity / paternity leave pay
  • We will contribute 3% to your pension
  • Make use of our home office allowance for office supplies
  • Benefit from our monthly Zapp order allowance
  • Be part of a fast-growing company and a super motivated team


At Zapp we embrace diversity. We are committed to creating an inclusive and supportive work environment. We firmly believe that a variety of backgrounds & perspectives make our team stronger and brings our product closer to the customer.

As an Equal Opportunity Employer, we make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.