Sales Operations Manager

Enovix

Fremont, CA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 05/03/2021
  • Website: enovix.com
  • Company Address: 46758 Lakeview Blvd., Fremont, CA, 94538

About Enovix

Enovix has built a next-generation lithium-ion battery that significantly increases energy density and maintains high cycle life. Our patented 3D cell architecture enables a high-capacity silicon anode to increase energy density by 40% to over 100%, depending on cell size. And it keeps the anode stack under high pressure to prevent silicon particle pulverization for full depth-of-charge cycle life over 600. We’re backed by strategic relationships with Intel, Qualcomm, and Cypress and over $200 million in venture, strategic, and private funding. We’ve been awarded over 70 patents and have over 40 more pending that will create sustainable enterprise value and provide a competitive barrier for years.

Job Description

Job Summary:

Enovix is seeking a Sales Operations Manager to be responsible for the business interface to our customers. The objective is to ensure a high level of customer satisfaction with the objective to be valued as a true business partner and scale Enovix’s business. Simply make it easy to do business with Enovix. This person will be responsible to act as the interface to key tactical activities between the customers business teams and the internal Enovix development, quality and manufacturing teams. This will require a broad range of activities and someone that is willing to build out business processes that will effectively allow our business to scale.

This position requires a creative, entrepreneurial mindset to build out the go-to-market aspects of how Enovix will interact with customers. We are looking for someone with experience in the customer success business and help our company make the transition from R&D and product sampling to high-volume product delivery.

 

Responsibilities:

·        Customer related business management in a cradle to grave mentality per customer engagement. Be the internal “bridge” between R&D, manufacturing and the sales team.

·        Ensure all business-related information is available and supplied to customers i.e. Customer questionnaires, quality info and other business-oriented requests

·        Management of pricing and quotations to customers. Engaged in order entry management and product delivery communication to customers.

·        Coordinate with sales team and NPI (New Product Introduction) to manage Joint Development Program quotations and documentation

·        Architect and deploy a Sales CRM based system that interfaces to the Microsoft Dynamics 365 ERP. Develop dashboards/reporting, partnering with Sales Leadership.

·        Collaborate with Finance, Sales, and Marketing to establish and ensure standards for Microsoft Dynamics CRM and ensure data quality (load, data hygiene, data integration).

·        Perform pipeline analyses and sales performance analyses to provide and make recommendations to increase sales velocity and win rates to management.

·        Partner with sales on lead disposition and account planning process.

·        Generate and maintain detailed documentation of policies and processes.

·        Ability to build teams as the needs of the business require additional resources to build out Sales Operations.

·        Ultimately build out a Customer Success program with metrics driving corporate behavior from a Net Promoter Score (NPS) customer validation process.

  

Skills & Qualifications:

·        At least BS degree in science or engineering

·        5-10 years experience in a technology company scaling up sales and business process

·        Experience working with directly with customers to successful business closure

·        Project management skills are very important

·        Experience above in a battery company is highly desired

·        Experience working in consumer electronics would be highly desirable

·        Excellent verbal and written communication

·        Eligible to work in the United States

 

About Enovix:

Enovix has developed a patented 3D lithium-ion battery architecture with 50-100% more energy than conventional cells. Our product has been tested and validated by industry giants in the mobile electronics and EV markets. In 2021 we are building our first automated battery production line in Fremont, California to supply these customers. We have been backed by over $240m in strategic investment from Tier 1 customers and industrial partners such as Intel, Qualcomm, and Cypress. The company recently announced a merger with Rodgers Silicon Valley Acquisition Corp (NASDAQ:RSVA) and is expected to go public on NASDAQ in Q2 of 2021. The company will raise an additional $400m to build multiple factories and ramp to a $1B run rate by 2025. Come join our dynamic team to revolutionize the battery industry and the devices they power!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.