IT Administrator

FLYR

Remote / United States of America
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 05/02/2021
  • Website: flyrlabs.com
  • Company Address: 22 Rausch St Suite 2, San Francisco, CA

About FLYR

FLYR's FusionRM platform helps some of the world's largest airlines produce a more intelligent way of forecasting price elasticity and demand for seats, ancillary products, and bundled offers. The end result? Continuously optimized, real-time pricing power.

Job Description

Our Vision
We are on a path to become the single largest provider of commercial intelligence and automation across the travel and transportation industry.
 
Starting with airlines, we provide the Cirrus Revenue Operating System™ that reshapes how travel and transportations businesses plan their commercial operation. We displace legacy data, forecasting, pricing, and reporting solutions with a single enterprise SaaS platform that leverages the latest advancements in deep learning, cloud computing, and user experience.
 
Our hyper-accurate contextual forecasts enable the most effective scheduling, marketing, and leadership decisions while directly managing the pricing for billions of dollars worth of product and revenue.
 
We’re looking to onboard an IT Administrator to scale and support our teams effectively. You will be the first member of this team, and therefore would be able to help set the direction and foundations of the IT organization at FLYR. 
 
What will your destination look like at FLYR?
-Managing and configuring hardware and software to meet company objectives.
-Define and oversee processes to deliver zero-touch laptop provisioning for employees.  
-Defining and managing access control and service provisioning processes for employee onboarding and exits.  
-Responding to day-to-day help desk tickets for all employee, and managing vendors to ensure coverage for off hours
-Creating and maintaining self-service documentation to enable employees 
-Assist the development & security organization to maintain compliance
 
What should you pack for this trip?
-Excellent communication and a customer-first attitude
-Extensive experience with IT systems, networks, and related technologies
-Experience using Jira and Jira Service Desk
-Experience in a Mac-based environment, preferably managing an MDM solution
-3+ years experience in an IT role
-Exceptional organizational and time management skills
-Curiosity to learn more and desire to push the organization to the next level
 
Ticket Prices, Frequent FLYR miles, and more:
Equity in Series B startup with high growth potential
Comprehensive healthcare plans (Choice of PPO & HMO available)
Generous PTO policy and flexible working arrangements401K with company matching
Weekly catered lunch and team lunches/outings
Dog-friendly office environments
Flexible working (remote eligible)!
 
Boarding Call
Initial Screen - Active candidates are screened against the criteria listed above
Introductory Call - A FLYR team member will reach out for an initial call to learn more about each other.
Hiring Manager Call - The hiring manager will then speak with the candidate further about the role & the candidate’s skills
Skills Challenge - An opportunity to show off their talents!  Candidates are asked to complete a short work prompt that assesses the skills that relate to the role they have applied for.
Onsite/Virtual Onsite - A series of meetings with the hiring team/team members to finalize our evaluation of each candidate.
 
 
 
About FLYR’s product
Cirrus™, our Revenue Operating System, is deployed by major commercial airlines both internationally and domestically. Cirrus leverages an extensive data- and deep learning infrastructure that was built from the ground up to solve airlines’ most complex commercial challenges.
 
Founder Alex Mans started FLYR in 2013, initially with the intent to remove inefficiencies in airline pricing for travelers. Since then, we've shifted focus to address the forecasting and pricing problems at the core of major airlines, and we have built a team with a wide range of experiences in enterprise technology, aviation, and entrepreneurship. We are a dynamic and fast-growing travel tech start-up headquartered in the SoMa neighborhood in San Francisco with a European development hub in Krakow, Poland.
 
Impact of COVID-19
While the effects of COVID-19 on commercial aviation (our primary client base) have been widely publicized, demand from airlines around the globe has exceeded all expectations. On the back of incredible outperformance compared to legacy incumbents in our space, we are on track for an exceptionally strong 2021 and beyond. While the road to travel recovery isn’t easy, you won't find any other industry as dedicated to continuous improvement and reinvention.
 
Our Commitment to Fairness
At FLYR, we are proud to be an equal opportunity workplace and embrace a commitment to have our teams better reflect the world around us as we scale the business.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.