Solution Consultant

RELEX Solutions

Helsinki, FI
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 05/01/2021
  • Website: relexsolutions.com
  • Company Address: Postintaival 7, Helsinki, Uusimaa 00230, FI

About RELEX Solutions

RELEX Solutions is a leading provider of cutting-edge retail optimization software that’s built for the age of Living Retail, where change is the only constant.

Job Description

We are now looking for a new Solution Consultant to join our team in Helsinki. You'll join our growing team of highly skilled Solution Consultants and Business Consultants. 

Here at RELEX we work in small teams where everyone’s input is valued. We believe in transparency and using common sense; putting an end to stupid things and treating your colleagues as your friends are some of our core values. We are serious about what we do, but don’t take ourselves too seriously. We get excited when facing new challenges where we can put our skills to the test, but make sure to have fun while doing so. Now - if you accept the challenge - we give you the opportunity to experience all this and more.

What you will be doing

As a Solution Consultant, your main responsibility will be to help RELEX customers grow and develop while maintaining 100% customer satisfaction and referenceability. This you will do by understanding our customers needs, configure best practice business rules and use processes, while always focusing on providing the expected business benefits. You will be responsible for named customer accounts and you will in your role take care of various technical and commercial continuous needs of the customer and spot, plan and execute development initiatives together with your customers. 

Key responsibilities and accountabilities

  • Scope and agree new initiatives with the customer to improve use of the system
  • Configuring RELEX tools according to customer specifications and RELEX Best Practice
  • Executing solution design architecture together with Senior Solution Consultants
  • Spot new initiatives, or areas of potential up-sell that would benefit the customer
  • Help build the business case for making the change/implementing new processes
  • Presenting findings and results to customers 

What you will bring to the table

  • Relevant finished studies (e.g. Industrial Management, System sciences, Statistics, Mathematics, Operations Research or other relevant subject expertise)
  • Strong proven analytical and problem-solving skills
  • Ability to understand supply chain optimization and management from business and IT perspectives
  • Ability to map and scope customer requirements and translate those into software configuration to improve use of the system
  • Capability to interact confidently with customer stakeholders 
  • A proactive and results driven attitude towards work
  • Fluent communication skills in English and Finnish (fluency in German/Spanish/French/Russian is considered a bonus)

What we consider as an advantage

  • Previous work experience as an Analyst, Solution Consultant, Data Scientist etc.
  • Knowledge and ability learn/understand at least one query language (e.g. SQL, JSON, Ruby, Python, R, Excel Macros etc.)
  • Experience from retail, FMCG/CPG supply chain management, logistics, pricing
  • Experience in implementing or maintaining enterprise-scale software solution
  • Previous experience in a customer-facing role

What we offer you in return

  • Challenging and varied task in an international working environment
  • A fun, ambitious, and committed team of smart people to work with
  • A front row seat in a rapidly growing and international software company
  • A young, respectful, and professional, yet easy-going atmosphere where individual thinking is encouraged
  • Flexible work hours and a possibility to work remotely
  • Possibility to grow in the company (multiple career paths) and to have support from an experienced team
  • A position where you can help retailers fight against food waste with the latest technology (Pragmatic AI and Machine learning)

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.