Principal Database Engineer


United States of America / Remote
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 04/29/2021
  • Website:
  • Company Address: 6210 Stoneridge Mall Rd, Suite 450, Pleasanton, California 94588, US

About ServiceChannel

ServiceChannel provides facility managers with a single platform to source, procure, manage and pay for facility maintenance and repair services from commercial contractors across their enterprise. By providing a real time, web-based view of service data across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure.

Job Description

ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. We are a high growth, late stage startup with fantastic product-market fit, and trusted by more than 500 global brands like Cole Haan, Bloomin’ Brands, CVS Health, Louis Vuitton, Allbirds, and Under Armour. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally, landing us on Wealthfront's Career-Launching Companies List for the three years in a row.


As a Principal Database Engineer, you will be responsible for ensuring that Service Channel's database architecture is scalable, highly available, and optimized for performance. You will play a key role in the evolution of Service Channel's database architecture to a cloud-native platform. Working with our cross functional team will provide opportunities to coach software engineers on effective database development practices. Mentoring junior DBAs to help advance their skill sets is a central component of this role as well. This role can be fully remote subject to schedule alignment with the rest of the team.

Key Responsibilities

  • Ensure 24x7 availability of production database servers & services
  • Design, document, and automate operational processes including HA/DR 
  • Lead performance tuning, testing, and monitoring of database environment 
  • Track cloud resource utilization to accurately forecast and optimize infrastructure costs
  • Mentor and train team members
  • Participate in on-call rotation

Required Skills & Experience

  • 10+ years experience with Microsoft SQL Server 
  • Very experienced with modern versions of SQL Server (2016+) 
  • Hands on experience in a highly available production environment 
  • Strong background with AlwaysOn Availability Groups 
  • Experience running SQL Server on virtual machines from a major cloud provider (Azure, AWS, GCP) 
  • Strong scripting & automation experience 
  • Experience supporting data persistence for microservice architectures preferred
  • PaaS database experience a plus (Azure SQL Database, Amazon RDS, Snowflake, etc.)
  • SentryOne experience a plus

Why Work for Us?

Our work environment is dynamic, collaborative, and entrepreneurial - We are firm believers in working to live and not living to work. Don’t get us wrong, we work hard and do what it takes to get the job done, but we value a healthy work/life balance and have a lot of fun along the way. Our company is filled with foodies, music lovers, travelers and sports nuts. We are looking for energetic, positive, creative problem solvers who don’t mind digging in and getting their proverbial hands dirty.

In addition to striving to create the best possible environment for our ServiceChannel team members, we also support them outside of work as well through generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave. Our greatest benefit, however, is our amazing ServiceChannel team!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.