Facilities Manager

The Hut Group

Warrington, GB
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 05/13/2021
  • Website: thg.com
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

THG is one of the world’s fastest growing and largest online retailers. Our primary focus is health, beauty, prestige and nutrition related consumer goods. THG owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, ESPA and MyProtein.com - The world’s #1 online sports nutrition brand.

THG is looking to recruit a Facilities Manager, with warehouse/fulfilment/production/manufacturing FM experience, to manage all the FM requirements on site regarding Planned, Quoted and Reactive (QPR). You will be expected to identify areas of improvement and implement a strategy to improve the service delivery to the highest standards. You will also be responsible for management of cost, delivery, compliance and efficiency of QPRs and to manage all tasks holistically.

Main Responsibilities

    Managing the onsite maintenance and recycling teams and ensuring agreed KPIs are met;
    Managing and updating all IRIS tickets on site within the agreed response times via FM Hub
    Managing all Quoted, Reactive and Planned works on site via the in-house techs and third party contractors
    Liaising with the contract cleaning company to ensure standards are achieved and weekly audits completed
    Managing contractors and suppliers in line with the THG Contractor Management Policy
    Managing the maintenance and repairs for all onsite MHE
    Managing tenders for contracts and controlling of purchase orders expenditure;
    Working alongside the shift/site managers and contractor teams to minimise disruption to the business;
    Managing small works programmes;
    Create a suitable environment for the purpose and needs of the facility
    Use best business practices to manage and reduce operation costs
    Create a budget for various facility needs and expenses
    Compare costs for various services and goods before choosing the best options for the facility
    Identify areas of maintenance within the building and contracting maintenance services as needed
    Track building upkeep as well as anticipated long- and short-term improvements and maintenance
    Keep the surrounding grounds properly cared for and landscaped
    Interview and hire facility employees and contractors, such as maintenance staff/contractors
    Handle certain administrative tasks, such as preparing reports for the business
    Respond to emergency situations or other urgent issues involving the facility
    This list of duties is not exhaustive. You will be expected to undertake any other duties as reasonably required in-line with your role.


    Experience in Facilities Management for a warehouse/fulfilment/production/manufacturing facility
    Strong Communication and influencing skills
    Analytical and problem-solving skills
    Capable of making Decisions
    The ability to lead and manage teams and projects
    Capable of working independently and also as part of a Team
    Attention to detail but also capable of understanding the bigger picture
    Commercial awareness
    Customer service orientated
    Good Organisational, time management, prioritising and the ability to handle a complex, varied workload
    Good IT skills
    Flexible, proactive approach

This is a Monday to Friday office hours role but flexibility is required as you may be required to support out of hours from time to time.


What We Offer

    Competitive salary
    Employee discounts
    Company bonus scheme
    Company pension scheme

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.