Retail Associate

The Black Tux

Santa Monica, CA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 04/27/2021
  • Website:
  • Company Address: , Santa Monica, CA

About The Black Tux

The Black Tux is reinventing formalwear. We design and manufacture modern and timeless rental suits and tuxedos that actually fit—made of natural fabrics, ordered online, and delivered for free. With concierge-quality customer service and style advice, we help guys stand out for the right reasons.

Job Description

The Black Tux is reinventing the formalwear rental industry so guys can show up at their best on the days that matter most. The company designs and manufactures modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time. We started as ecommerce and we’ve taken our tuxes to the streets!  
We’re looking for a Showroom Associate to join our growing team. The Showroom Associate plays an integral role in supporting the foundation for our showroom business. Being the face of The Black Tux, associates have an immediate and direct impact on the success of the business. Our showroom associates not only provide an exceptional fitting appointment, they also assist customers through various stages of their event life cycle. From look conception to fruition; aiding in styling, event setup and checkout.

What You'll Do

    • Work with our first-class team to provide amazing customer service in our retail showroom
    • Provide customers with in depth fit consultations to ensure they look and feel their best
    • Demonstrate extraordinary product knowledge and determine the customer’s needs to be able to give expert style advice
    • Focus on communicating The Black Tux values and brand philosophy to new and returning customers
    • Contribute innovative ideas to reinvent the showroom experience for our customers
    • Demonstrate personal accountability to achieve your showroom goals

Who You Are

    • You're excited to work in a dynamic, high-growth startup environment
    • You're experienced with customers and motivated to help them through the rental process from start to finish
    • You love being organized and have an eye for the details
    • You place high value on being a self-starter with an entrepreneurial spiri
    • tYou'd describe yourself as positive, passionate about fashion, high energy, and eager to learn 
    • You thrive in a fast-paced environment with the ability to multitask
    • You are tech-savvy and know your way around basic computer systems
    • Have a flexible schedule and able to work dependent on the business needs
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Our people are the most important asset to us.
Our benefits, perks, pay and culture reflect this in every decision we make. If you want to learn more about us, check out our Culture Book.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.