Fulfillment Assistant


New York City, NY, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 04/27/2021
  • Website: studs.com
  • Company Address: , New York, NY

About Studs

Studs is the premier brand for bold, inclusive self-expression, offering safe, fashion-forward piercings and earrings.

Job Description

Based in New York City, the Fulfillment Assistant will help support Studs’ warehouse management and stock order duties. You will be responsible for receiving transfer stock; locating and executing put away stock; and picking/packing and shipping pack items for eCommerce orders. This is a junior role and reports directly to the Operations analyst on-site.  

Key Responsibilities

  • Receive and kit incoming earring stock

  • Fulfill daily eCommerce orders that includes pick, pack and ship, within SLA of 24 hours.

  • Process daily returns and execute all putaway tasks.  

  • Support cross functionally partners within logistics with agility (inbound processing, receipts, kitting and other value add services)

  • Replenish inventory and supply stock, as required

  • Communicate with Manager on inventory issues and product availability

  • Recognize the impact on customers and company for on-time fulfillment, delivery and refunds.


  • 1-2 years’ experience in Warehouse/Distribution Center

  • Ability to use problem-solving skills and communicate effectively with other departments (store and office) 

  • Aptitude to learn and perform all processes within the 4 walls as needed.

  • Must be active on the floor.

  • Ability to provide feedback to management on opportunities to increase order efficiency and accuracy.

  • Ability to work under pressure and meet strict deadlines

  • Demonstrated ability to handle multiple tasks and assignments simultaneously

  • Strong organizational skills, extremely detailed and accurate

  • Proficient in Microsoft Office is a plus

  • Knowledge of Warehouse Management Systems and carrier services

  • Open to weekend and evening shifts

Hourly: Benefits & Perks

  • Competitive Salary

  • Three months of paid family leave for both full-time corporate and retail employees (biological, adoptive, and foster parents are all eligible)

  • Equity plan for all Senior Managers and above (both corporate and retail employees)

  • Exclusive employee piercing and jewelry discounts (plus discounts for friends and family)

  • Paid sabbatical after four years of service

  • Quarterly learning and development opportunities to support internal mobility and foster an inclusive culture.


We are an equal opportunity employer. We welcome employees from all backgrounds and don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.