People Operations Generalist


San Francisco, CA, US
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 04/26/2021
  • Website:
  • Company Address: 392 Staten Avenue, Oakland, CA, 94610

About productboard

productboard is the product management system that helps organizations get the right products to market, faster. Designed on the Product Excellence Methodology, productboard aligns everyone on the right features to build next. Over 2,500 modern product-led companies, like Microsoft, Zendesk, and UiPath use productboard to understand what users need, prioritize what to build next, and rally everyone around the roadmap. With offices in San Francisco and Prague, productboard is backed by leading venture capitalists including Sequoia Capital, Bessemer Venture Partners, Kleiner Perkins, Index Ventures, and Credo Ventures.

Job Description

Productboard is growing and so is our People team! We are searching for a passionate, and empathetic People Operations Generalist to join our team. In this role, you’ll help build, refine, and enable best-in-class People Operations as we scale the company globally. You’ll be responsible for a variety of initiatives spanning our employee experience. We’re looking for a decisive problem solver with a “get it done” attitude who will thrive in a fast-paced, sometimes ambiguous environment. You’ll help support our teams and systems in North America. This role will report to our HRBP, (Hello! This is Maria 🌻 writing this post!), and will be part of a team that is committed to creating meaningful experiences for everyone at Productboard.

On a typical day, you will... 

  • Ensure a best-in-class employee experience that demonstrates Productboard’s culture and commitment to excellence.
  • Be our systems expert. Update and manage our HR systems for North America. 
  • Ensure a stellar on-boarding experience for our North America new hires. From sending out welcome emails, to coordinating training sessions, you’ll be the point person for all new hires! 
  • Help all of our people with their HR related questions.
  • Maintain compliance with employment laws in North America.
  • Point of contact for unemployment claims and employment verifications.
  • Review background screens for all new hires and maintain compliance with company policies.
  • Handle employee off-boarding logistics.
  • Participate in cross-functional team projects and company initiatives as need be.

About you

  • 3+ years of experience in People Operations
  • Knowledge of employment laws within the US - Specifically California and Canada knowledge a plus!
  • Understanding best practices and current state regulations
  • Sound judgment, dynamic problem-solving skills and an analytical mindset
  • Customer-focused attitude, with high level of professionalism and discretion
  • Excellent verbal and written communication skills
  • Ability to move quickly with the information at hand

Our Tech Stack

  • BambooHR
  • CultureAmp
  • G-Suite
  • Slack, Notion

You can look forward to the following benefits:

💰 Competitive compensation, stock options, company 401k 

📚 A budget for your professional development and ongoing learning 

🏝 4 weeks of paid vacation and paid sick days

💛 1 Volunteer Day per year for you to help causes close to your heart

🍲 Lunch delivered to your home

🏋 Company contribution to gym and wellness memberships 

🚗 Commuter benefits

🍹 Team events, such as happy hours, off-sites, and retreats abroad 

❤️ Company contribution and access to best-in-class health benefits and your own Headspace membership

About Productboard 

Productboard is the customer-centric product management platform that helps teams get the right products to market faster. Over 4,000 companies, including Microsoft, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. 

In April 2021, we closed our $72M Series-C round, backed by VC giants like Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, and Bessemer Venture Partners. Headquartered in San Francisco, we are a truly international company, with offices in Vancouver and Prague.

  • We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and markets
  • You’ll enjoy an exciting team atmosphere building a new and complex product
  • We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
  • With modern offices in San Francisco, Vancouver, and Prague, you can expect occasional travel across the Atlantic!

About our culture

At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where: 

  • People feel empowered, supported, and included
  • Trust and transparency are built into the way we work
  • Creativity, curiosity, and continuous improvement are encouraged and nurtured every day 

You can get to know your future colleagues by listening to our People of Productboard podcast, or check out our Instagram profile and People of Productboard FB page for more info about life at Productboard.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion of equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. 

As such, we do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

All aspects of employment including hiring, training, promotion, and terminations are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities.

Togetherness is one of our core values and our Diversity Council helps us ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every human being matters. We are committed to leading by example to drive societal change.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.