Director, Solutions Consultant


United States of America / Remote
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 04/26/2021
  • Website:
  • Company Address: , New York, New York

About H1

We see valuable breakthroughs, new connections, and great collaborations happening on our platform for the healthcare industry each day. We want to extend free access to HCPs in need of medical supplies during the current pandemic to help bring medical providers together to source medical supplies, share medical information, and understand the newest research.

Job Description

At H1 we are creating a healthier future by delivering a platform that connects stakeholders across the healthcare ecosystem for greater collaboration and discovery. 
Team Overview 
The Solutions team at H1 are subject matter experts who drive client insight generation. We partner with leaders in pharma and biotech to enable them to build and maintain collaborative, mutually beneficial relationships with key global external experts and other stakeholders through optimized identification, profiling, and integrated strategic engagement. H1 is growing quickly, and our understanding of our customers and the solutions that support them need to grow along with it. And so does the solutions team!
The Role
As a Director of Customer Solutions, you will partner with our clients to understand their business needs and translate those needs into actionable data insights. You will be working with stakeholders across the organization, and directly with our customers, to understand our business, the markets we’re in and the needs of our clients.
You are an experienced pharma/biotech leader who understands the pharmaceutical landscape and the product development lifecycle. You are someone who can manage complexity and adjust your process to the context you’re working in. You’re as comfortable talking to engineers as you are talking to CEOs. Your natural inclination is to work collaboratively, be transparent, and seek and give feedback continuously.

What You’ll Do at H1

    • Collaborate closely with the sales and customer success team to understand our client business needs
    • Participate in all aspects of sales, implementation, and account management as a subject matter expert on our data and the pharmaceutical landscape 
    • Deliver customized data solutions that allow our clients to make insights-driven strategic decisions and establish themselves as the partner-of-choice
    • Partner with engineering to translate client needs into data solutions
    • Consult with clients to develop and execute transformational strategies throughout the product lifecycle. 
    • Provide customer and product support when required

Preferred Qualifications

    • 8-10 years of experience pharmaceutical/biotech or consulting
    • PharmD preferred 
    • Excellent presentation skills 
    • Experience working on a cross-functional team
    • Understanding of pharmaceutical lifecycle management 
    • Experience in KOL management/advisory boards/speakers bureau
    • Ability to speak to engineers and data scientists 
    • Experience working closely with MSLs and Medical Affairs teams

Perks & Benefits

    • Health Insurance (Medical and Dental) 
    • Unlimited Vacation/Paid Time Off
    • Flexible Work Hours 
    • Computer Setup 
    • Commuter Benefits 
    • Stock Options

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.