Academic Credential Specialist

ApplyBoard

Delhi, IN
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 05/23/2021
  • Website: applyboard.com
  • Company Address:

About ApplyBoard

At ApplyBoard, we believe that education is a right, not a privilege. We empower people around the world to access the best education available. Through our platform and team of experts, we streamline the application process, from submission to enrolment, assisting thousands of students to pursue their dreams of studying abroad.

Job Description

We’re building a movement - an education revolution. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education. ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruitment partners, and academic institutions. We simplify the study abroad search, application, and acceptance process. Not only do we help students with their study abroad journey, but we also help academic institutions to find the best students globally. Our goal is to help enable better, more diverse, schools that are enriched with cultures from all over the world.
 
Role:
Having accurate Admission Requirements is one of the most critical factors for successful student enrollment. As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.
 
*The position may potentially lead to working in shifts based on leadership's decision in order to meet the business demands.*

Responsibilities:

    • Respond to requirements inquires coming from internal groups in a timely manner
    • Research and update the admission info for our requirements database
    • Research and document admission requirements and education credentials for new programs
    • Attend partner schools virtual and/or in-office meetings
    • Provide ideas about how to maximize accuracy and response times
    • Analyze the impact of inaccurate admission requirements and documenting lessons learned
    • Review all cancellations/rejections and provide an action plan on next steps
    • Create new knowledge base articles and communicate them to our knowledge base team
    • Review accuracy of the existing knowledge base articles and take appropriate action with our knowledge base team

Core Competencies:

    • Accountable
    • Verbal & Written Communication
    • Student/Customer Orientation
    • Problem solving/Good Judgement
    • Teamwork and Collaboration
    • Self-directed

Required Qualification:

    • 1-3 years experience in education credential evaluation
    • Knowledge of different country education systems other than Canada and US
    • Reading and speaking proficiency in a language other than English is an asset
    • Minimum Associates Degree (Bachelor Degree preferred)
    • Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
    • Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
    • Exceptional interpersonal, verbal, and written communication skills
    • Aptitude for prioritizing tasks with an attention to detail
    • Strong analytical skills
Thank you for your interest in ApplyBoard; however, only those applicants that have been selected for an interview will be contacted.  At ApplyBoard, we understand the value of having a diverse team. That’s why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the recruitment process. 
 
Life at ApplyBoard:
By joining our team, you have the opportunity to join the fastest-growing technology company in Canada, with many opportunities for growth and advancement. Work alongside a globally diverse team of over 800 team members based in 18 countries, who represent over 30 nationalities and speak more than 40 languages.
 
Make a difference in the lives of thousands of students as they explore educational opportunities. Want to learn more about Life at ApplyBoard, be sure to follow us on our Life at ApplyBoard Instagram. 
 
About ApplyBoard
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and academic institutions on one platform. To date, ApplyBoard has become the world’s largest online platform for international student recruitment, assisting more than 100,000 students with their educational journey.
 
 In 2019, ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50™ list. In 2020, ApplyBoard announced a C$170M Series C funding on a C$2B valuation, reaching a ‘Unicorn’ status. This funding will allow us to further invest in our technology, grow our team, and serve more students on our mission to educate the world. 
Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.  
 
At ApplyBoard, we understand the value of having a diverse team. That’s why we provide equal opportunity to applicants regardless of race, nationality, ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. If you require an accommodation to submit an application and/or during the interview process, please notify the Talent Acquisition Team at [email protected] Requests will be addressed confidentially.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.