Senior Recruiter

Intercom

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 04/25/2021
  • Website: intercom.com
  • Company Address: 55 2nd Street 4th Floor, San Francisco, CA, 94105

About Intercom

Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycleโ€”across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.

Job Description

Communication has changed for people. It’s changed for businesses, too.

Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.

Join the company helping businesses grow revenue through live chat, and so much more.

What's the opportunity? ๐Ÿค”

Intercom is looking for a Senior Recruiter to help scale our organization and contribute to our team’s growth and success. You will drive full cycle recruitment for senior and leadership level positions for our GTM and G&A teams. You will effectively partner with leadership and execs and be a strategic talent partner and advisor across the organization. You will leverage your recruiting expertise and deep knowledge of Intercom’s business to design strategy and differentiate Intercom in the market. As a senior member of the recruiting team, you will coach and develop teammates through your advanced understanding of recruiting processes and best practices. You will proactively identify opportunities and solutions to improve and iterate on recruiting processes and partner with stakeholders to drive solutions forward. This is a strategic recruitment opportunity where you can make a big impact on Intercom’s strategy and goals.

What will I be doing? ๐Ÿš€

  • Partner with Intercom’s leaders and executives to deeply understand their needs and develop functional recruiting strategies to drive our GTM and G&A organization’s growth. 
  • Influence stakeholders on their approach, strategy, and processes. Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics. 
  • Leverage data to diagnose challenges in a search, proactively create and execute solutions and influence and advice stakeholders. 
  • Provide an excellent candidate experience and serve as a trusted partner.
  • Coach and mentor recruiters across the team. Drive the team’s excellence in execution.

What skills do I need? ๐Ÿ“–

  • 6+ years of full cycle recruiting experience in a high growth tech environment. 
  • Deep expertise and talent market intelligence across business teams (GTM and G&A functions). 
  • Creative recruiting approach and capable of attracting and converting talent. 
  • Proven track record of meeting and exceeding hiring goals.  
  • Data and metrics driven, ability to use data to inform decisions. 
  • Strong analytical, conceptual, and problem-solving abilities. 
  • Passion for building and managing diverse pipelines. 
  • Aligned with Intercom’s values; growth mindset, highly collaborative, work with a sense of urgency and obsess about customer success. 

Benefits ๐Ÿ˜

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

  • Competitive salary and meaningful equity
  • Fully funded comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Open vacation policy and 10 corporate holidays
  • Paid Parental Leave Program
  • 401k plan
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.