Human Resource Business Partner, Retail


New York, US
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 05/11/2021
  • Website:
  • Company Address: , New York, NY

About Candid

Candid is redefining oral health by using modern technology to help deliver human-focused care. With a commitment to creating the best outcomes, Candid inspires confidence and promotes wellbeing.

Job Description

Candid™ provides direct-to-consumer clear aligners for 65% less than the cost of braces, without ever needing to step foot in an orthodontist’s office. We believe that high quality dental care should be affordable and accessible, and we're using modern telehealth practices to diagnose, treat, and monitor orthodontic cases. Our team is a group of startup veterans with experience across healthcare, hospitality, tech, and finance at companies such as Lyft, BCG, WeWork, Blackstone, and Clover Health. This is a revolutionary company with a massive market opportunity combined with a world-class team.



We are looking for a strategic, pragmatic and passionate HRBP to join the Candid™ team to support our rapidly growing nationwide Studios Retail team. We’re building a best-in-class consumer/healthcare brand and are looking for a HRBP who has an interest in scaling processes and compliance while maintaining exceptional employee relations and advocacy. You will partner with the Studios Retail team and oversee engagement, employee relations, career development and more! You will report directly to our Director, HR. This role can be based out of our NYC Headquarters or be remote.

What You’ll Do

  • Lead the design and scale of HR policies and programs for retail including but not limited to employee lifecycle, performance management, and career development.
  • Own the retail performance management process on a semiannual basis.
  • Provide coaching to employees and managers, offering feedback and advice on issues in a proactive and compassionate manner.
  • Act as first point of contact and subject matter expert for employee related issues, investigations, disciplinary actions, and terminations.
  • Provide guidance on performance management including feedback processes, employee development, and career pathing.
  • Advise on sensitive areas of HR such as employee relations, investigations, and compensation.
  • Develop initiatives that focus on retention, recognition, employee engagement and culture.

What You’ll Need

  • 4-7 years of HR experience 
  • 3+ years of HRBP experience
  • Experience in a distributed retail environment.
  • Experience in a start-up environment.
  • Strong written and verbal communications, presentation, and problem solving skills.
  • Strong working knowledge of federal and state employment laws and regulations and the ability to appropriately identify employment and labor law issues.
  • Experience directly managing complex/sensitive workplace investigations and employee relations issues.
  • Willing to travel up to 25% of the time
  • Ability to organize, prioritize and multi-task within a fast-paced environment 
  • A can-do attitude

Pay & Perks

  • Competitive compensation and equity in the business
  • Medical, dental, and vision insurance
  • Commuter benefits
  • Significant discount on our customized treatment plans and aligners 
  • You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning


We continuously strive to create and maintain a diverse and inclusive environment, and are proud to be an Equal Opportunity Employer. Additionally, this organization participates in E-Verify.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.