Senior Customer Success Specialist - German speaking


Stockholm, SE
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 06/17/2021
  • Website:
  • Company Address: Vattugatan 17, Stockholm, 111 52

About Anyfin

Developer of a loan refinancing platform designed to improve the terms and rates of existing loans. The company's platform leverages publicly available consumer data, artificial intelligence tools and mobile technology in order to support people with good credit ratings, enabling clients and businesses to reduce their interest costs on consumer loans by refinancing their original credit without extending the repayment period.

Job Description

We’ve helped customers save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial situation. This means we need more brains and hearts. More people as passionate as we are. We hope this could be you.

Anyfin is a fintech company based in Stockholm. We provide smart tools that put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health

We have recently launched our services in Germany and it's time to help thousands of Germans to better financial health! To be a Senior Customer Success Specialist is a key role for the business in Germany and it consists of areas like:

  • Improving and automating processes, develop our internal administration system and also find the best way to grow the business in Germany.  
  • Analyzing and review more complicated credit applications to deliver suitable offers.
  • Handling customer communication and making sure we deliver according to set KPI:s.
  • Evaluate and compile performance and KPI:s reports

We are truly passionate about being on the customers side and creating an outstanding customer experience. As a part of our tightly knit team you will impact the customers and the success of the company on a daily basis.

Anyfin is growing very fast and this is not an ordinary 9 to 5 job, but rather a great start for you to develop within the company!

 We believe you:

  • Have excellent communication skills in German and English
  • Have worked with customer success or similar for at least 2-5 years
  • Are keen to learn and willing to take initiative and responsibility
  • Are fearless and have a great desire to contribute to the team 
  • Available to work some weekends  
  • Have experience in credit handling is meritorious

Does this sound like you? Then you are warmly welcome to apply and we look forward to your application! 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.