Billing Supervisor

SafeRide Health

San Antonio, TX, US
  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Post Date: 05/12/2021
  • Website:
  • Company Address: 6125 Washington Boulevard, 2nd Floor, Culver City, CA, 90232

About SafeRide Health

SafeRide Health is a platform that delivers medical transport (via Lyft, certified wheelchair fleets or ambulance) to streamline care coordination and improve patient outcomes.

Job Description

SafeRide Health is looking for a hands-on Billing Supervisor to scale SafeRide. We are looking for a leader with deep experience managing Medicare and Medicaid programs as we scale past $100M in annual revenue. The Billing Supervisor is responsible for elevating SafeRide’s billing function and continuously enhancing the effectiveness of the organization. Strong business and financial orientation as well as a passion for growth and development are critical for this role.


  • Facilitates data processing and ultimate payment to NEMT/TNC/IPT providers.

  • Performs reconciliation of billing data to encounter data. Works closely with the operations team to resolve issues.

  • Work with internal operations and project teams to solve claims-related problems, benefit plans research and provider contract interpretation and configurations.

  • Communicate and work with providers to get claims issues resolved and paid accurately and in accordance with healthcare/Medicare/Medicaid regulations, policies, and payment policies and guidelines.

  • Receive incoming calls from providers, customers, vendors, and internal groups, to successfully analyze the caller's needs, research information, answer questions, and resolved issues and/or disputes in a timely and accurate manner.

  • Identify issues negatively impacting the provider community including but not limited to system set up, required benefit modifications, EDI logic, provider education, claim examiner errors, and authorization rules.

  • Develops and implements policies, processes and procedures that incorporate industry best practices, and reinforces high quality standards within the Billing team.

  • Served as the Billing team’s subject matter expert and primary contact for claims related projects and critical activities.

  • Mentors junior team members and provides internal claims team training, coaching, guidance, and assistance with complex issues.

  • Implement: Scalable and accurate billing operations systems leveraging best in class technology. This includes financial reporting for management, clients and designated state and federal agencies (e.g., HHSC in Texas).

  • Champion and reinforce SafeRide’s culture.

Required Education/Experience:

  • Bachelor’s degree in healthcare or equivalent certification or work-related experience

  • Minimum 5 years of experience in billing/claims management


  • NEMT/transportation background preferred

  • Knowledge of CMS/HHSC regulations preferred


  • Strong data skills in Excel/Sheets, including pivot tables, v-lookups, etc.

  • Self-starter, ability to work independently and in a team environment.

  • Strength in problem solving, applying hard data and qualitative insight to frame problems and develop novel solutions

  • Ability to adapt to unforeseen circumstances quickly

  • Keen attention to detail

  • Ability to work with a variety of stakeholders

What we offer you

  • An inclusive, encouraging and collaborative company culture

  • Strong support for career growth, including access to our investor communities

  • Competitive compensation with upside for growth (including stock options and performance grants)

  • Competitive benefits including health/vision/dental insurance, 401k match and 15 days vacation

Job Type: Full-time


  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Disability insurance

  • Flexible spending account

  • Health insurance

  • Life insurance

  • Paid time off

  • Retirement plan

  • Vision insurance

Ability to Commute/Relocate:

  • San Antonio, TX (Required)

Application Question(s):

  • Please indicate your salary requirements. Applications with "negotiable" or left blank will not be considered.


  • Bachelor's (Required)


  • billing/claims management: 5 years (Required)

  • CMS/HHSC regulations: 1 year (Preferred)

  • NEMT/transportation: 1 year (Preferred)

Work Location:

  • One location

COVID-19 Precaution(s):

  • Remote interview process

  • Personal protective equipment provided or required

  • Temperature screenings

  • Social distancing guidelines in place

  • Virtual meetings

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.