Partnership Success Lead

Acorns

Irvine, CA, US
  • Job Type: Full-Time
  • Function: Business Dev
  • Post Date: 05/05/2021
  • Website: acorns.com
  • Company Address: 19900 MacArthur Blvd Suite 400, Irvine, CA, 92612

About Acorns

Acorns is a finance company that allows individuals to round up purchases and automatically invest the change. The proprietary financial engine allows customers to round up spare change from everyday purchases and invest these sub-dollar amounts into a professionally managed portfolio of index funds. One needs to connect any credit or debit card and a checking account, then spend money as usually to watch its portfolio grow with the market.

Job Description

At Acorns, we're building a different kind of investing experience - one that looks after the financial best interests of the up-and-coming. The Acorns team is passionate about pursuing our mission and living our values. It all begins with Heart. Our Heart leads us in everything we do. It allows us to make bold decisions, build trust, grow and find a way. Come find your place at Acorns and join us in the revolution.

Acorns is seeking an Account Manager to oversee Acorns’ Earn portfolio partners. In this role you’ll build and manage relationships with key partners and identify opportunities to drive growth in partnership. This position will report to the Director of Business Development and Partnership Success.

This role has the option to be remote or based in our Irvine or New York offices.

You are not expected to have experience with all listed requirements. If you feel passionately about Acorns' mission, vision and values, please apply.  

Within 1 month, you will:

  • Be introduced to the team, processes, management philosophy, KPIs of the business development team with clear direction for success.

Within 6 months, you will:

  • Manage day-to-day operations of partnership efforts including relationship management, reporting, and technical integrations
  • Deliver proactive customer contact strategy to drive partner satisfaction and revenue growth
  • Lead campaign launch process, weekly partner's’ performance reviews
  • Sell paid media placements within Acorns’ Earn
  • Monitor customer health status to track usage, performance and overall customer satisfactions
  • Work closely with Business Development leads on renewal and growth of partnership
  • Develop proposals, presentations and mocks
  • Ensure partner and campaign compliance in partnership with Securities team
  • Handles other ad hoc projects and reporting as needed

Within 12 months, you will:

  • Manage day-to-day operations of partnership efforts including relationship management, reporting and, technical integrations
  • Deliver proactive customer contact strategy to drive partner satisfaction and revenue growth
  • Administer reporting, data and trend analysis, tracking, troubleshooting and overall account maintenance
  • Lead campaign launch process, weekly partner's’ performance reviews, and quarterly business reviews
  • Monitor customer health status to track usage, performance and overall customer satisfactions
  • Work closely with Business Development leads on renewal and growth of partnership
  • Develop proposals, presentations and mocks
  • Ensure partner and campaign compliance in partnership with Securities team
  • Handles other ad hoc projects and reporting as needed

What you will bring to Acorns:

  • BA/BS from top-tier university
  • 2-3 years of experience in account management or sales development management
  • Experience in affiliate marketing a plus
  • Experience building and maintaining high-level partner relationships
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
  • Strong problem-solving skills
  • Proficient in Keynote and Excel
  • Strong written and verbal communication skills
  • Diligent work ethic with a high attention to detail
  • Thirst for delivering game-changing products
  • Exceptional drive and precision in delivery
  • A belief that your work is tied to your life's mission
  • Optimistic about the potential of societal change

What we offer: 

  • Competitive salary and stock options
  • A comprehensive benefits package to meet the needs of you and your family
  • Flexible paid time off
  • Numerous career possibilities that allow you to grow with Acorns
  • Talented and motivated team members who care deeply about one another, our mission and our customers.
  • The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

About Acorns:

Acorns is the leading micro-investing app in the U.S. It allows users to round up their daily purchases and automatically Invest the Change® into a low-cost, diversified portfolio of exchange-traded funds offered by some of the world's top asset managers (including Vanguard and BlackRock). Founded in Newport Beach, Calif., by father and son team Walter and Jeff Cruttenden, Acorns provides a simple entry-point using the Acorns app on iPhone or Android. Customers accumulate fractional shares in one of five portfolios constructed by world-renowned Nobel Laureate economist Dr. Harry Markowitz. Acorns' smart portfolio algorithms automatically work in the background of life, helping users build wealth naturally, pennies at a time. From Acorns mighty oaks do grow.

Mission:

With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering step of micro-investing.

Commitment to Diversity, Equity & Inclusion:

Acorns believes diversity, equity and inclusion are fundamental obligations that strengthen our team. We need a diverse, multi-disciplinary team to build a meaningful company and culture. 

Values:

  1. Lead with heart
  2. Make bold decisions
  3. Always build trust
  4. Never stop growing
  5. Find a way

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.