Program Manager, Product Delivery

Fabric

Bellevue, WA, US / Remote
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 05/12/2021
  • Website: fabric.inc
  • Company Address:

About Fabric

Fabric is the headless commerce platform purpose-built for growth. Customers like BuildDirect, ABC Carpet & Home, and Universal Lacrosse trust Fabric for its open and modular design, allowing them to be live in weeks without having to replatform. Fabric is a force multiplier on retailers’ existing technology investments proven to grow digital revenue by up to 3x.

Job Description

Who we are: 

Fabric is a modern commerce platform that gives retailers tools to create world-class shopping experiences for mid-market enterprises. We champion a new, harmonious way of doing business that emphasizes connectedness and collaboration over competition and dominance. This is showcased in our products that rely on microservices, APIs, and easy integrations, and in our globally distributed team that genuinely cares about its customers. Our founders directed groundbreaking commerce initiatives at Amazon, Staples, Google and eBay. We're growing fast and looking for more awesome people to join us.

Your next role:

The Program Manager is responsible for delivery tracking and reporting of Fabric's customer engagements. Partnering closely with our customers and engineering, you will define, own all engagement at the program level. This position requires e-commerce business or software development expertise at a program or project level.

Your responsibilities: 

  • Work independently on programs through the full lifecycle of all of projects under those programs
  • Partner closely with internal and external cross-functional teams and stakeholders to ensure alignment on the goals throughout the program
  • Identify and escalate issues, along with potential solutions
  • Schedule and facilitate collaborative execution by making task owners accountable while maintaining strong relationships with all stakeholders and  partners
  • Provide timely information to leadership on scope changes, progress, schedule, quality and budget. Measure impact and establish metrics for programs and leverage this data to make informed decisions

What you bring to the table:

  • 7+  years of experience in e-commerce program management
  • Strong preference for experience with implementation of SaaS based technical solutions
  • Bachelor degree in computer science, engineering, or equivalent
  • Excellent communication skills both verbal and written
  • Adept at relationship building at various levels with external and internal teams
  • Proven success in driving program to completion, with high degree of customer satisfaction
  • Servant leadership, accountability, taking initiative
  • Creative problem solving and critical thinking
  • Ability to facilitate cross team collaboration both virtually and in person
  • Enthusiasm with a positive attitude
  • Courage and demonstrated ability to influence change without direct authority
  • Flexible and adept at working in a fast paced environment with changing priorities
  • Self-starter with ability to learn quickly and manage time effectively
  • Ability to translate technical information in to easy to understand language
  • Knowledge of CRM tools, software architecture, and general programming methodologies
  • Ability to travel up to 20% (as required)

What we bring to the table:

  • Competitive compensation packages
  • PTO and Holiday plans
  • Benefits packages which include Medical, Dental, Life, and Vision
  • Fast-paced, fun and collaborative environment 
  • A team invested in you both personally and professionally

 

*Fabric is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.