Senior Software Engineer, Core Infrastructure

Moveworks

Mountain View, CA, US
  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 05/05/2021
  • Website: www.moveworks.com
  • Company Address: 1277 Terra Bella Avenue, Mountain View, CA, 94043

About Moveworks

Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees'​ IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

Job Description

As a senior member of the core infrastructure team, you will be responsible for architecting the next generation of the Moveworks AI infrastructure. As Moveworks grows fast, the infrastructure team is tasked with designing and operating reliable and resilient foundational services as well as frameworks that allow our product to scale seamlessly and our engineering teams to build customer facing features very rapidly.

We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers. To be successful, you'll be partnering with machine learning, search, product, data, and full stack teams to identify, define and build elegant solutions. This is an opportunity to play an integral role at the fastest-growing AI startup in its space.

Who we are:

Moveworks is redefining how companies support their employees with an AI platform that resolves their problems at work — instantly and autonomously. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced natural language understanding (NLU) to resolve support issues, straight on collaboration hubs like Slack and Microsoft Teams. 

We're doing this for IT today, and for the entire enterprise in the near future. This is a unique chance to join the team at an early stage as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together.

What you’ll do:

  • Closely work with machine learning, search, product, data, and frontend teams, understand their infrastructure needs, influence infrastructure roadmap, and lead as well as execute on various projects
  • Architect and build out the core infrastructure and foundational functionalities such as distributed key value store, schema-less data store, authentication and authorization, event streaming, distributed configuration management and hot reloading, rate limiting and circuit breaking, system for feature flags and A/B testing, traffic capture and replay, etc.
  • Improve observability and reliability of Moveworks systems by building and enhancing distributed logging, tracing, monitoring, and alerting infrastructure
  • Define methodologies and metrics to measure performance of microservices and product functionalities, identify and fix bottlenecks, as well as improve overall performance and scalability of Moveworks applications
  • Regularly deliver deadline sensitive work that is interdependent with other engineering teams

What you bring to the table:

  • 7+ years of experience designing, building, shipping, and maintaining backend distributed systems
  • Familiarity with Python/Golang/Java/C++
  • Experience with containers/Docker, and with cloud infrastructure like AWS/GCP/Azure
  • Desire to work at a startup pace in a small company with a high degree of ownership 
  • Experience solving for performance, optimization, scalability, latency, and monitoring 
  • Strong motivation, gumption, and an appetite for continuous, incremental changes and completing challenging projects fast
  • BS+ in computer science or a related field
  • High level of curiosity about engineering outside of your immediate discipline and an incessant desire to learn

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.