Senior Market Researcher - GoFood


Jakarta, ID
  • Job Type: Full-Time
  • Function: Data Science
  • Post Date: 04/28/2021
  • Website:
  • Company Address: Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, Jakarta, DKI , Jakarta, 12160

About Gojek

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, getting a massage and two dozen services. It is Indonesia’s first and fastest-growing decacorn building an on-demand empire.

Job Description

If you’re looking to be a part of a dynamic, highly-analytical team who enjoys end-to-end market research projects, look no further. As a Senior Market Researcher for GoFood, you will be handed the reins in qualitative, quantitative, and analytical research for Gojek. Working closely with Business Strategists, Marketing, Analysts, you will even get to collaborate with Product Managers and Designers. The cherry on top: you’ll get to be a part of a team that works to ensure Product & Market insights are fused throughout the business and product development process.

What You Will Do

    • Manage market research projects end-to-end (eg. Data Analysis, U&A study, Opportunity Sizing Study, Pricing Study, Conjoint Study, Competitive Analysis), and provide inputs for strategy development and execution
    • Lead the scoping of research and be accountable for research results and roadmaps for your Business counterparts
    • Gain knowledge of company, industry, & strategic opportunity and constraints, and become a go-to research expert for their stakeholders
    • Manage, provide guidance and feedback, and mentor junior researchers on a 1:1 basis
    • Employ best practices for product research in collaboration with Gojek group Research team
    • Work closely with Product research peers to ensure Product & Market insights are fused throughout the business and product development process

What You Will Need

    • Have at least 4 years of experience being a researcher who is exceptionally proficient in research methodologies and processes
    • Come from either a market research, analytics, or product research background
    • Be hybrid: knowledgeable about survey/quant research, qualitative research, and data analysis to derive insights
    • Have a proven track record of designing, executing, and participating research either hands-on or with external partners
    • Prove yourself as an effective mentor to your juniors, credible sparring partners, and stakeholder
    • Prove yourself to be able to manage project management effectively and successfully through diligent prioritization
    • Demonstrate a deep knowledge of business strategy, brand marketing,  data, product, operations, and partners effectively with those teams
About the Team
Our Research team consists of 8 people based in Jakarta where we are working alongside the GoFood Product teams. The gist of our role is to to deliver insights and recommendations within Gojek, including merging qualitative, quantitative, analytical, and business research. For instance, should you have a question about Product & Market insights, we are your people!
We work hard and play hard, and believe it or not, we actually enjoy each other’s company!
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.