Retail Associate / Style Ambassador

Love Bonito

Singapore
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 05/04/2021
  • Website: lovebonito.com
  • Company Address: 21 Tai Seng Drive Suite 03-00, Singapore, 535223

About Love Bonito

Love, Bonito is a leading online female fast-fashion brand in Southeast Asia.

Job Description

Description

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

The Role

Main Responsibilities

  • Create EXCITEMENT in our product launches, workshops and events for our guests
  • Assist in providing the best customer experience, including speaking to guests and offering advice on colour, fit and silhouette to best suit their needs
  • Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor
  • Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
  • Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take exercises
  • Cashiering duties using the POS system to process payments
  • Work with the store manager to drive store sales performance

You should have / be:

  • A Love, Bonito ambassador with a passion for the brand and our products
  • Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
  • A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
  • A performance-driven professional that drives sales through a customer-centric approach
  • An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
  • A multi-tasker with the ability to work quickly in a fast-paced environment, and maintain a level of tidiness and cleanliness on the floor
  • A dependable co-worker who can work independently and proactively

Style Ambassador

Main Responsibilities

  • Be on the store floor to assist and provide the highest level of customized and personalized customer service to Love, Bonito customers
  • Support the Store Manager on floor operations as and when necessary
  • Bring our designs to life by recommending, inspiring and educating women what and how to wear them
  • Ensure that the highest level of #LBexperience (authentic, caring, sisterly) with regards to product, styling and service is provided to customers to help them rediscover themselves
  • Ensure that customers walk away understanding more about themselves, our brand and products
  • To be a key bridge between product design team and community
  • Actively increasing personal clientele list by building relationships with customers on a personal level

You should have / be:

  • A passion and genuine love for people
  • A fun, energetic and charismatic personality
  • A Love, Bonito ambassador who believes in and embodies our culture and core values
  • An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships
  • Relatable, have empathy and the ability to read people and body languages well
  • Have an eye for putting together suitable outfits for women of different styles, shapes and sizes
  • Versatile in using variety of communications methods to craft a shopping experience that is easy, inspiring, and productive for the customer
  • A self-starter, proactive and hands-on approach. Get it done right and fast!
  • Absolutely comfortable speaking to both large and small groups of people

 

Requirements

  • Full-time:
    • 44 hours per week
    • 5 days rostered work week
    • Open to both opening and closing shift
  • Part-time:
    • Min 15 hours per week
    • Must be available to work Saturdays
    • Open to working closing shifts that can end at 11pm
    • Min 6 months commitment
  • All staff must be open to work at least one weekend and on public holidays

Benefits

  • Full-time: $2000/month + attractive commissions + full corporate insurance
  • Part-time: $8-10/hour

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.