Implementation Manager, Data Insights


New York City, NY, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 04/16/2021
  • Website:
  • Company Address: 114 W 41st St. Fl 11, New York, NY, 10036

About VTS

VTS is commercial real estate’s leading leasing and asset management platform, bringing together landlords, brokers, and tenants to make deals happen. VTS software enables office, retail, and industrial landlords and brokers to transform their leasing process and convert leads to leases 41% more efficiently.

Job Description

VTS is changing the way that commercial real estate (CRE) is done—disrupting a $15 trillion industry by becoming the modern operating system for CRE. We invented the category of leasing and asset management, which allows landlords and brokers to take their entire leasing process online to maximize revenue and performance. Last year, we launched the fastest adopted new product in proptech, VTS Market. Rise Buildings by VTS is leading an entirely new category of software - tenant experience. We also recently launched VTS Data, already getting front-page references in the Wall Street Journal and quoted by Reuters, The Real Deal, Commercial Observer, and many more. Our success shows in our numbers—we hit "Unicorn" status in 2019 and today we have over 12  billion square feet of commercial space managed on VTS on 80,000 buildings in 34 countries, and we’ve expanded to over 400 employees globally. It’s an exciting time to join the VTS team as we continue to grow rapidly and break records.
Our headquarters are in NYC, but we have major hubs in other cities including Chicago, IL, Toronto, CA, and London, UK.
Learn more at,,  or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn
Are you wondering about how VTS has adapted to a WFH environment? Read our blog post here to find out
What This Position Does to Help VTS Succeed
In this role, you will join the Data Insights Product Team as part of the VTS Data product. You will work within the Product team and work cross-functionally with the Research, Sales and Customer Success Teams to ensure that VTS Data is scaling appropriately and delivering value to clients.

What Makes This Job Awesome?

    • Facilitate between product, research, sales, and customer success teams on client success, data implementation requests to ensure VTS is delivering value to clients
    • Collaborate with team leaders to assist with the allocation and prioritization of team resources to produce high quality deliverables
    • Manage inbound requests for the implementation of custom VTS Data reports, case studies, and bespoke analysis from research, sales and customer success teams
    • Coordinate with the data and research team within the VTS Data team to prepare reports and custom insights to deliver value to clients
    • Prioritize Data projects to meet deadlines, and drive new reporting requirements to completion
    • Ensure data insight reports are maintained with high data quality, client feedback is incorporated into their custom reports as needed, and distributed to meet deadlines
    • Prioritize and delegate bespoke project requests while helping to uncover cross-account opportunities
    • Communicate requests and issues to the product development team and develop templates for insights reporting and training materials for new hires
    • Provide execution support for national and regional data initiatives as needed
    • Help ensure that data compliance, access, and security protocol are followed among teams
    • Developing deep domain expertise on our unique and valuable proprietary datasets to create actionable insights
    • Work within the product team and liaise with Sales and Customer Success Teams to ensure VTS is delivering value to clients
    • Work with a fast-paced, sales-obsessed team focused on the efficient implementation and distribution of the VTS Data product, while also managing churn risk among client base 

What Makes You A Great Fit?

    • Executive presence with specific focus on superior communication skills, both written and verbal
    • Exceptional  attention to detail and organization, with strong project management skill sets a must
    • Deep understanding of  Commercial Real Estate (CRE) market data and the unique value proposition of the VTS Data product
    • Experience with data quality and validation workflows in the commercial real estate domain
    • At least 5 years of experience in a fast-paced corporate environment, preferably within the commercial real estate industry

What VTS Values & How We Show It:

    • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
    • Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches! 
    • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
    • Move as One - We work in an open floor plan to promote cross-functional collaboration. 
    • Take Ownership - Be an owner of the company you’re building with our equity packages. 
    • Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more! 
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.