Lead Product Designer

Honor

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Web/Graphic Design/Internet
  • Post Date: 06/10/2021
  • Website: joinhonor.com
  • Company Address: 835 Howard Street, San Francisco, CA, 94103

About Honor

Honor is changing the way we care for our parents. Founded in 2014, the San Francisco–based company brings workforce management and technology expertise together with high-touch, personalized care to improve the in-home care experience. Since launching the Honor Care Network in 2017, Honor has partnered with a growing roster of independently owned home care agencies to deliver reliable, transparent, and high-quality care. The Honor Care Network currently provides non-medical home care services to families in more than 800 cities and towns across the United States.

Job Description

Our mission is simple—we’re changing the way we care for our parents so they can live safely at home as they age. But how we accomplish our mission is anything but simple. Every day, we’re solving complex problems that don’t come with a playbook.

As a product team, we are obsessed with designing clear and simple experiences that elevate the human elements of care delivery. We take pride in designing solutions that encompass team composition, workflow and process, as well as digital tools. If you are a strategic designer who shares our core values—Own the Outcome, Solve with Empathy, and Act with Honor—let’s talk.

Founded in 2014, Honor is now one of the fastest-growing, non-medical home care companies in the U.S. Why? We realized that by combining our amazing technology and operations with the local, personal touch of our partner agencies, we could make real progress transforming this fast-growing, $30BN industry. Honor’s unique approach is driving our leadership as an innovator—and our rapid growth. We have cutting-edge machine learning, a beautiful, well-designed app, and industry-leading design, paired with a strong sales, marketing, and support engine. But we're not a tech company, we're a human company. The technology we design just helps our people be even better at their jobs.

About the work:

  • Deeply understand and solve complex problems for our caregivers, customers, partners, and internal teams
  • Work closely with PMs, engineers, and cross-disciplinary team members across the company to design features from concept to launch
  • Design simple, easy-to-use experiences and interfaces that meet product objectives
  • Think through high level product direction and low-level user details
  • Tap into research and data to inform your design thinking
  • Develop deep empathy for our customers and deep knowledge of our operations
  • Provide and seek feedback from other designers to continuously push the bar for quality

About you:

  • Extensive experience in product design, leading end-to-end design on key features for web and mobile apps
  • Experience working closely with PM and Engineering to define the best possible product experience 
  • An excellent communicator and collaborator who can work well with various groups and levels of the organization
  • Self-starter, able to flex and iterate on your process as the org grows
  • Proactive in gathering insights and feedback to incorporate into your work
  • A portfolio of design work that demonstrates experience designing and shipping complex products that customers love
  • Humility and the desire to learn from those around you
  • Passion for Honor’s mission and the impact we can have on the world

Bonus:

  • Experience working in a startup
  • Experience designing logistics-based webtools and/or mobile apps

What’s next?

Due to COVID-19, our employees are working remotely until further notice. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of our communities and will re-open our offices when it is safe to do so and all appropriate safety measures are in place.

Want to know more about why Honor is a great place to work? Check out our perks!

This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!

Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.