Laboratory Technician


Boise, ID, US
  • Job Type: Full-Time
  • Function: Life Sciences R&D/Engineering
  • Post Date: 05/12/2021
  • Website:
  • Company Address: 3455 Ringsby Court #102, Denver, CO, 80126

About DispatchHealth

DispatchHealth is redefining healthcare delivery through the most advanced on-demand, in-home healthcare model in the country.

Job Description

 Company Description

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare.  A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service.  DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need.  Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes.  DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology, and healthcare delivery company?

Are you willing to roll up your sleeves and do what needs to be done?

Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world's largest in-home care system.

Our Values are embodied in The DispatchWay

    Courage to advocate for our patients and each other
    Innovation to trailblaze a new path for healthcare
    Integrity to create a respectful and inclusive environment
    Compassion to provide quality, safe and excellent care

Position Summary

DispatchHealth is looking for a Laboratory Technician/Medical Laboratory Assistant to join our growing team in the Boise office.   Laboratory Technician/Medical Laboratory Assistant at DispatchHealth works with our clinical teams in laboratory management of the office.  The Laboratory Technician/Medical Laboratory Assistant will support the clinical delivery team by performing standard laboratory office functions.

    Train APPs and DHMTs for all lab tests performed in the market
    Update all clinical staff of lab changes- and teach during DHMT meetings
    Create and maintain all lab manuals for rovers
    QC all Lab supplies
    Run Weekly i-STAT simulators
    Maintain all temperature logs
    Work closely with National and Regional Point of Care Coordinators and Lab Directors with any lab issues
    Self-Audit and inspection of the lab
    Enter and maintain all expiration dates for all supplies
    Manage Kit Versioning when a new version is available
    Take calls from the field to help problem solve lab questions and temperature deviations
    Update i-STAT QC reference ranges as needed
    Maintain all test kits
    Ensure that "cheat sheets" are in every kit for every test
    Assist in Proficiency Testing coordination
    Participate on the lab conference call every 1st Friday of every month
    Work directly with point-of-care laboratory equipment, including operation, calibration and maintenance
    Supply and stocking

    Experience or education in a laboratory
    Highly organized and task oriented
    Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to adapt to new computer systems quickly
    Effective time management skills, especially pertaining to QC and Competency timing
    Excellent interpersonal and communication skills
    Work cooperatively, positively, and collaboratively with an interdisciplinary team
    Knowledge of laboratory regulations
    Passion for redefining how healthcare is delivered
    Laboratory Training (MLA, MLT or MLS desirable)
    2 years’ experience managing medical offices laboratory preferred
    High School Diploma or GED equivalent
    Previous experience with Athena EMR a plus
    Ability to lift and carry equipment up to 30 pounds
    Ability to walk up and down several flights of stairs easily
    Strong customer service skills

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.