Ad Operations Specialist


Remote / United States of America
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 05/11/2021
  • Website:
  • Company Address: 1314 7th St. Floor 5, Santa Monica, CA, 90401

About GumGum

GumGum is an artificial intelligence company with deep expertise in computer vision and natural language processing. Its mission is to solve hard problems across media by teaching machines to see and understand the world. Since 2008, the company has applied its patented capabilities to serving media-related industries, including advertising and professional sports.

Job Description

The Advertising Operations Specialist is part of GumGum’s AdOps team, whose primary responsibilities include the management, optimization and analysis of all ads throughout the GumGum platform. The AdOps Specialist will focus their attention on a number of strategic ongoing relationships. The AdOps specialist will also coordinate the development of improvements to existing systems in conjunction with the Account Management and Engineering teams.

****Please note we are working from home until September 2021


  • Campaign Management
    • QA, Monitor and Optimize campaigns to ensure the highest possible metrics while pacing campaigns accordingly.
    • Consult with the other team members to ensure the success of all campaigns and the satisfaction of the client.
    • Provide end of campaign reports to Accounting and performance metric reports for Upper Management on the success of campaigns.
    • Effectively use a variety of tracking/monitoring tools to ensure campaign brand safety and success
  • Cross Functional Collaboration
    • Work with Engineering teams to create, flesh out and test new and existing product developments.
    • Work closely with Presales teams to formulate media plans and campaign strategies
    • Collaborate across multiple departments to analyze insights data and provide deliverables pre/mid/post-campaign
    • Troubleshoot discrepancies, technical issues, and participate in a variety of testing to find solutions
  • Analytics and Efficiencies  
    • Analyze data across campaigns to determine best practices and disseminate this information to the rest of the Operations teams.  
    • Search for both at a micro and macro level to identify issues or capitalize on trends
    • Work across campaigns and teams to develop efficiencies and new processes

Minimum Qualifications

  • Demonstrated interest in Digital Advertising (Certificate, degree or similar)
  • Experience inspiring action based on data-driven insights
  • At least 2 years of relevant experience with optimizing and pacing campaigns.
  • Experience with various 3rd party rich media advertisers and ad serving systems
  • Experience operating independently, being detail-oriented, and delivering results in an organized manner
  • Excellent Analytical and Communication skills
  • Strong Attention to Detail
  • Proficient at spreadsheet manipulation
  • Ability to think strategically, create a plan and execute on all phases while practicing excellent time management and working in a self-directed fashion
  • High energy level and enthusiasm for digital technology

Benefits & Perks

  • Competitive health, vision and dental benefits
  • Healthcare including 100% coverage for Employee + Spouse
  • Dependent care FSA
  • Employer-matched 401(k) plan
  • Stock incentive program (role dependent)
  • Paid parental leave
  • Goodly - student loan contribution plan
  • WFH monthly stipend 
  • Fitness reimbursement and wellness workshops
  • Discounted Pet Health Program
  • Flexible time off and work schedule
  • Stocked kitchen & Everytable Smartfridge
  • Dog-friendly HQ office - we love our fur babies! 
  • Incredible work/life balance with a collaborative and friendly work space
  • GumGum Gives Back volunteering opportunities
  • Team building lunches and events, and monthly company celebrations
  • Virtual monthly team bonding events 

Career & Development Focus

  • Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events
  • Opportunities to pursue business related side projects and yearly Hackathon
  • Highly encouraged to contribute to open source software, including our own open source software
  • Environment of learning from peers, including meetups, presentations and blog posts
  • Anniversary recognition and awards
  • Opportunity to work with cutting edge technology
  • Life Skills sessions - geared towards the whole life/ health / person
  • Leadership Bites Dinner Series - connecting current and future GumGum leaders over great food and meaningful conversation 
  • Stride - our company council committee to share learnings, give updates and provide feedback to the company regarding initiatives and discussions around diversity, inclusion and equity.



We invite you to learn more about GumGum!

Our Team...

GumGum is an AI company with expertise in computer vision built on the imagination of its people. Each day, our talented team of thinkers and doers comes together to solve hard problems on behalf of the world’s most successful businesses. Through a combination of computer science, creativity and hustle, we’ve produced a series of major technology breakthroughs across a variety of industries - from advertising to sports. 

Our Tech...

GumGum is constantly evolving to be at the forefront of computer vision and machine learning advancements. With nearly 10 years experience, we use our proprietary image recognition technology to deliver highly engaging, contextually relevant ad experiences across premium publishers all over the world.

Our Products & Services...

Our Advertising business serves contextual marketing messages in line with content users are actively engaged with.

Verity, GumGum's contextual analysis tool, combines natural language processing with computer vision technology to execute a multi-layered reading process by parsing the body text, headlines, image captions with natural language processing; at the same time, using computer vision to parse the main visuals. 

Our Sports business helps marketers and rights holders understand the full media value of their sponsorship investments across broadcast and social media. And we deliver on brand safety by leveraging our AI to detect unsafe text and imagery, allowing us to deliver ads in brand safe, contextually relevant environments.

Our Hackathons...

What’s a Hackathon? We’re glad you asked. Our employees split into teams and spend 48 hours ‘hacking’ together before presenting their ideas to our executive team. It’s a chance for anyone within our company to showcase the visions they want to bring to fruition.

Our Culture...

GumGum recently earned LA’s Best Places to Work Award in 2021 by BuiltInLA, and Inc. Magazine’s Best Places to Work in 2020 and it’s no surprise why. With company-sponsored social hours, annual holiday celebrations and on-site gatherings, GumGummers enjoy a fun, creative and collaborative workplace. We provide ourselves on our strong track record of giving employees the autonomy and support they need to succeed. Check us out on Instagram: @gumgum 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.