Team Lead, Student Support Officer (Gurgaon)

ApplyBoard

Gurgaon, IN
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 06/06/2021
  • Website: applyboard.com
  • Company Address:

About ApplyBoard

At ApplyBoard, we believe that education is a right, not a privilege. We empower people around the world to access the best education available. Through our platform and team of experts, we streamline the application process, from submission to enrolment, assisting thousands of students to pursue their dreams of studying abroad.

Job Description

We’re building a movement - an education revolution. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education. ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruitment partners, and academic institutions. We simplify the study abroad search, application, and acceptance process. Not only do we help students with their study abroad journey, but we also help academic institutions to find the best students globally. Our goal is to help enable better, more diverse, schools that are enriched with cultures from all over the world.
 
 
The Role
Are you ready to change the lives of prospective International Students? The Team Lead, Student Support Officer, plays a crucial role in furthering ApplyBoard’s mission by directly managing a team of Student Support Officers who provide guidance and support to prospective international students. 
 
 

In this role, you will:

    • Manage the day-to-day activities of team members, ensuring quality work and meeting target objectives
    • Motivate and mentor team members to reach their full potential, as they support international students through the entire admission lifecycle from program selection to arrival on campus 
    • Recruit and train new team members to guide prospective students on schools and programs in ApplyBoard’s key markets 
    • Monitor inbound lead flow and application submission processes to ensure timely and efficient follow-up
    • Coordinate with various teams across the company to ensure a positive customer experience and timely application decision 
    • Implement marketing and recruitment strategies through research and market analysis to maximize international student outreach
    • Prepare progress and status reports for senior leadership

Qualifications

    • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
    • 1-2 years experience managing people
    • Exceptional organizational and time management skills
    • Strong knowledge in MS Excel/Sheets and the ability to analyze and report on data
    • Exceptional customer service skills
    • Exceptional interpersonal, verbal and written communication skills
    • Minimum Associates Degree (Bachelor Degree preferred)  
    • Experience with student recruitment, international travel or education counselling, considered an asset
 
 
 
Thank you for your interest in ApplyBoard; however, only those applicants that have been selected for an interview will be contacted.  At ApplyBoard, we understand the value of having a diverse team. That’s why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the recruitment process. 
 
Life at ApplyBoard:
By joining our team, you have the opportunity to join the fastest-growing technology company in Canada, with many opportunities for growth and advancement. Work alongside a globally diverse team of over 800 team members based in 18 countries, who represent over 30 nationalities and speak more than 40 languages.
 
Make a difference in the lives of thousands of students as they explore educational opportunities. Want to learn more about Life at ApplyBoard, be sure to follow us on our Life at ApplyBoard Instagram. 
 
About ApplyBoard
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and academic institutions on one platform. To date, ApplyBoard has become the world’s largest online platform for international student recruitment, assisting more than 100,000 students with their educational journey.
 
 In 2019, ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50™ list. In 2020, ApplyBoard announced a C$170M Series C funding on a C$2B valuation, reaching a ‘Unicorn’ status. This funding will allow us to further invest in our technology, grow our team, and serve more students on our mission to educate the world. 
Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.  
 
At ApplyBoard, we understand the value of having a diverse team. That’s why we provide equal opportunity to applicants regardless of race, nationality, ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. If you require an accommodation to submit an application and/or during the interview process, please notify the Talent Acquisition Team at [email protected] Requests will be addressed confidentially.

Related Jobs

International Recruitment Manager (Delhi)

ApplyBoard - Delhi, IN

International Recruitment Manager (Gujarat, India)

ApplyBoard - Gujarat, India

International Recruitment Manager (Kolkata)

ApplyBoard - Kolkata, IN

International Recruitment Manager (Mumbai)

ApplyBoard - Mumbai, IN

International Student Recruitment Manager (Hong Kong)

ApplyBoard - Hong Kong
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.