Marketing Content Manager


London, GB
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 05/05/2021
  • Website:
  • Company Address: Exhibition House, Addison Bridge Place, London, GB, W14 8XP

About Zapp

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes.

Job Description


We are Zapp, a hyper-growth venture that delivers over 1000 essential items to customers in minutes. We are passionate about disrupting the future of global convenience retail and are laser-focused on creating a delightful customer experience. We launched in London in late 2020 and are ready to scale globally. We are backed by the world’s leading VCs and got an A-class team on our side that has scaled companies such as Amazon, Jumia & Rocket Internet. We are keen to extend our team and are curious to see what you've got to offer: if you are driven, hands-on, and thrive in a fast-paced environment — apply now!

We are looking for a detail oriented Content Manager who’s excited to join our team. You will be responsible for creating, improving and maintaining all front end content on our customer facing app. Your duties will include monitoring app traffic and metrics to continuously improve our customer journey. You’ll collaborate with people from across Zapp - copywriters, graphic designers, our catalogue team, procurement and tech - to create an overall excellent customer experience. Our ideal candidate has 1-3 years of professional experience and is keen to explore a new challenge in a fast paced environment. As a content manager, you should perform well under deadlines and be detail-oriented and creative. Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.



  • Collaborate with teams from across the company to plan and develop product descriptions, app content, style and layout
  • Create and publish engaging content
  • Edit, proofread and improve writers’ descriptions
  • Ensure visual and written brand consistency
  • Ensure compliance with law (e.g. copyright and data protection)
  • Stay up-to-date with developments and generate new ideas to draw audience’s attention
  • Manage third-party service providers
  • Provide editorial, creative and technical support to team members.


  • 1-3 years of work experience in a detailed oriented job
  • Excellent writing skills in English
  • Attention to detail and consistency
  • Impeccable organizational and time-management skills
  • Creativity and the ability to develop original content
  • Ability to develop content that provokes engagement
  • Optional: experience with data analysis in Excel/ Google Sheets; webstores like Magento, Demandware, Shopify, Squarespace; working knowledge of HTML
  • Proficiency with popular content management systems is a plus
  • BSc degree in Journalism, Communications, English, Marketing or relevant field


  • Competitive salary & equity package
  • Enjoy 25 holidays per year (plus all bank holidays)
  • Spend your monthly wellbeing allowance on things that really matter to you ⁠— via our Juno benefits programme. This can be anything from veggie boxes, to indoor plants, tax advice and much more
  • We will contribute 3% to your pension
  • Make use of our home office allowance for office supplies
  • Benefit from our monthly Zapp order allowance
  • Be part of a fast-growing company and a super motivated team


At Zapp we embrace diversity. We are committed to creating an inclusive and supportive work environment. We firmly believe that a variety of backgrounds & perspectives make our team stronger and brings our product closer to the customer.

As an Equal Opportunity Employer, we make all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the UK.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.