IT/Professional Services Intern

  • Job Type: Intern
  • Function: Intern
  • Post Date: 05/04/2021
  • Website:
  • Company Address: 505 Lomas Santa Fe Drive, Suite 110, Solana Beach, CA, 92075


Ebay-like platform connecting pharmaceutical companies to the outsourced research services

Job Description is the world’s largest AI-powered marketplace for medical research.

Our Professional Services team takes innovative approaches to collaborate with clients to enhance procurement and compliance driven workflows. We support internal teams with their project initiatives and address any platform related questions. The IT Team works with and supports internal users troubleshoot technology-related problems, as well as administration of all company hardware, software and systems.

The ideal candidate for this position is interested in computers and technology, enjoys helping others and is detail oriented and a resourceful problem solver. This is a paid internship focusing on enabling the intern to advance their professional preparation through real-life work experience. This is a remote position and the candidate must reside in the upper East Coast.

What you’ll be doing…

    Troubleshoot and assist internal users primarily based in the East Coast USA and Europe regarding the platform and computer hardware/software
    Translate business requirements to technical specifications and review change requests
    Complete capstone project to simplify and standardize configurations

Qualifications you need…

    This is an entry-level position, all work experience is welcome; high school diploma/GED minimum
    Technologically savvy with an eagerness to learn new technology and practice
    Available for morning shifts to support East Coast and European colleagues
    You care genuinely about support, solving problems, and about the role it plays in making a customer-centric business successful
    Accuracy, dependability and ability to work in a fast-paced
    Solid writing, editing, and communications skills
    Fluent in written and spoken English
    Excellent team and collaboration skills
    Ability to prioritize, manage, and execute multiple projects concurrently

Nice to haves...

    University degree in a STEM field (or equivalent work experience)
    Experience with: HTML/Javascript, IT Support/Systems Administration , Salesforce
    Business/Systems Analyst Experience

Details & Perks…

    Part-time, hourly rate position; ideally staying on (with less hours as needed) when school resumes in the Fall.
    Possibility of moving to full-time salary position as determined by meeting performance goals and teamwork after graduation.
    Pay Rate: $18/hour
    Hours: 20-30 hours per week; Monday-Friday during the summer
    Start: May 31, 2020 (flexible)
    Remote position; Upper East Coast - work from home

This is a remote position and the candidate must reside in the Upper East Coast.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.