Senior CRM Executive


Hertfordshire , GB
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 04/29/2021
  • Website:
  • Company Address: Tring, Hertfordshire HP234RN, GB

About Huel

Huel is nutritionally complete food that contains all 27 essential vitamins and minerals, protein, essential fatty acids, carbs, fibre and phytonutrients.

Job Description

At Huel, our customers are at the heart of everything we do! We have grown a passionate community of Hueligans all over the world. Keeping our customers connected and part of our brand is crucial to our continued success and we are now looking for a Senior CRM Executive to join us on our journey to becoming the world's No.1 brand in complete nutrition.


As a Senior CRM Executive, you will need to have both a creative and technical mindset. The ideal candidate will be organised with a great eye for detail to maintain the highest quality standards while working under pressure. You will be working alongside a team of experts to deliver global marketing campaigns, keeping Hueligans updated about our latest products, launches and current trends in nutrition.


This role will be based at our Global HQ in Tring, Hertfordshire. 



  • Work with the CRM Manager to help deliver weekly global marketing campaigns
  • Coordinate creative campaign copy with copywriters
  • Liaise with internal and external resources to translate Huel’s campaign content into a growing number of languages
  • Use data to deliver a relevant, targeted and personalised CRM experience
  • Take a lead on new markets, nurturing them to their full potential
  • Help drive the growth of our global marketing plan
  • Work with a wide range of teams including Nutrition, Operations, Social and Customer Experience, in a dynamic and open environment to deliver the highest standards of customer experience
  • Scope out opportunities to help grow our contactable customer base
  • Analyse campaign performance against KPIs to make improvements
  • Work on creative assets when required


  • At least 1 - 2 years previous experience within a marketing or CRM environment
  • Excellent attention to detail and organisational skills
  • The ability to work fast under pressure while maintaining the highest level of quality
  • A key eye for design: a sense of what makes a great looking campaign
  • A technical mindset: curious about the workings of a global set up
  • Analytical thinking, great at reviewing data and spotting trends/ opportunities
  • Knowledge of relevant KPIs - open rate, CTR and engagement rate and how to adjust campaigns accordingly
  • Previous experience of writing creative copy (desirable)
  • Previous experience working in retention and/ or acquisition (desirable)
  • Experience working with design software such as Photoshop and After Effects (desirable)


What we can offer you!

  • The opportunity to work with a team of industry-leading experts and deliver engaging content to our Hueligans all over the world
  • Competitive salary
  • Share options
  • Pension scheme
  • Free on-site gym including Personal Training & Yoga
  • Private healthcare
  • Flexible working hours
  • Free Huel (of course!)



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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.