Job Description
As Flywire’s top money minds, the Finance team helps the company strategically set and achieve its financial goals. These FlyMates share core traits such as strong business acumen, a way with numbers, and excellent attention to detail.
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. We’ve got a leading technology platform and a global payments networked that is unrivaled. What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire was founded in 2011 by a former international student, who experienced firsthand all the challenges of paying for college from another country—and made it his mission to solve them.
Today, Flywire has applied our high tech payments platform combined with our owned global payments network to expand and digitize the payment experience for over 3,000 education, healthcare, travel & B2B clients world-wide, processing more than $16B and covering more than 240 countries and territories globally. And, we’re just getting started!
With over 500 FlyMates distributed across 12 offices world-wide and representing more than 32 nationalities, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
We, at Flywire, are seeking for a Cash Management & Treasury Associate (Refunds) to help with processing an increasing volume of international refund transactions. The role requires a high level of attention to detail and understanding the importance of strong financial controls and safeguarding funds. Delivering first class customer experience for our clients and payers while making sure all payments arrive to the customer in a timely and accurate manner.
The ideal candidate will be a team player with a hands-on approach that will strive for continuous improvement, eager to learn and feel confident working and collaborating within a larger global team.
Have a positive, can-do attitude along with strong communication skills and motivation to achieve the team’s goals.
The Opportunity:
Matching incoming refund payments
Perform foreign exchange conversion of customer funds
Processing multi-currency refund payouts in line with AML regulations
Communicating via phone/ email with payers and payment partners/ banks as well as internal Flywire teams.
Collaborating with payers and clients to defend chargeback claims to the highest standard
Recovery of funds for upheld chargeback claims
Here’s What We’re Looking For:
Bachelor’s Degree along with an interest in financial services or operations
Fluent in both English and Mandarin language to support payers from different markets
Proficiency in Excel and other online tools (Google Apps, etc.)
Highly effective communication skills
Strong organizational skills and attention to detail
Ability to enhance and improve processes
1-3 years of related work experience in financial or accounting roles.
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (don’t worry - this is the fun part!) your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
