Head of Internal Communications

The Hut Group

Manchester, GB / England, GB
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 04/06/2021
  • Website: thg.com
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader. Our culture is fast-paced and ambitious – we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength and we have over 4,000 diverse, smart thinkers across the globe who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey.

About the Role

We are seeking a Head of Internal Communications with a passion for delivering engaging in-house messages and processes to a global audience. You will be a creative and process-driven individual joining a dynamic and fast-paced Corporate Communications team.

You will be responsible for leading our global internal communications to 10,000+ employees across THG, informing people across all levels of the business and within all locations (office-based and non-office-based).

As the internal brand ambassador for the Group, you will ensure staff are aware of THG’s respective visions, missions and values, with the aim of informing, connecting and empowering our global workforce and influencing positive change across the business.

You will be a strong writer and comfortable in using all available communications tools, both digitally and offline. You will be experienced in working within a global business and providing localised strategies to engage and inform international teams, as well as leading the way with a bold communications strategy from our Head Office.

Key Responsibilities

    Work with Senior Corporate Communications Manager to develop an industry-leading internal communications strategy

    Adopt a journalistic approach in sourcing and writing content for company-wide intranet and all communications platforms
    Consistently maintain the scheduling of ‘go-live’ internal communications on the Group intranet to align with internal and external focuses
    Own all internal communications platforms and channels
    Assist with key Group corporate events
    Provide ongoing communications consultancy across the business

    Coordinate the amplifications of brand campaign events internally. Ensure cross-promotion using our internal communications toolkit
    Regular reporting to senior management on effectiveness of communications activities
    Working closely with key stakeholders and C-suite
    Liaise with THG Studios to ensure all content is on-brand and aligned with Group messaging


    Excellent writing skills
    Experience overseeing a team
    Experience working within a global business
    Understanding of working within a public listed company (desired but not essential)

    Exceptional attention to detail
    5+ years’ experience working in internal communications or a related marketing communications’ discipline
    Experience of multi-tasking and being able to prioritise projects/tasks/assignments
    Experience of working to tight deadlines


Company bonus scheme
Company pension scheme
Onsite Doctor
Employee discounts

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.