Ecommerce Trading Manager - Lookfantastic

The Hut Group

Manchester, GB / England, GB
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 04/06/2021
  • Website: thg.com
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

THG is a digital-first brand owner and retailer operating globally in the beauty and wellness markets.
THG listed on the London Stock Exchange in September 2020, valuing the company at £5.4bn (market cap). THG’s listing was the largest-ever technology IPO in the UK and the largest UK IPO since 2015.

THG Acquired our first beauty site - LookFantastic in 2007 and since then we’ve been on a journey to revolutionize beauty across the world and 2020 was no exception. Sales reflecting a 5 year CAGR of +59% lead digital strategy in beauty, with a platform generating $1.2 billion of revenue (in 2020) across our leading websites, owned brands and subscription boxes.

Our culture is fast-paced and ambitious – we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength and we have over 4,000 diverse, smart thinkers across the globe who are encouraged to think creatively and empowered to turn their ideas into actions.

To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey.

About the Division:

Lookfantastic is Europe’s No1 Online Destination for Premium Beauty. Our mission is to empower people globally to look and feel fantastic every day. To enable us to do this we have offices across the UK, Europe, America and Australia filled with passionate beauty fanatics who are committed to delivering rapid growth in this exciting industry. We work with over 800 of the world’s greatest beauty brands such as MAC, Kerastase, GHD, Tom Ford and YSL to bring our customers the widest offering of beauty products from around the globe. Passion, innovation and commitment are key characteristics in this ever expanding team as we strive to become the Worlds No1 Online.

About the Role:

Working with the Head of Ecommerce you will lead the planning, build and execution of the Sweden online beauty trading strategy. The Ecommerce Trading Manager plays a key role in our success - responsible for the delivery of the P&L performance for Sweden and driving the locale growth strategy.

Key responsibilities will include:

    Ensuring all key trading moments are well planned and executed with a 360-market activation plan, clearly phased targets by day and collaboratively built with the buying, merchandising and marketing functions
    Working with the global trading and buying teams to drive improvements to conversion and other basket metrics
    Developing ways in which we can maximise both sales and profitability – considering all elements of the P&L
    Driving continuous improvements of the onsite customer journey by working alongside other departments including but not limited to merchandising, creative, buying and supply chain
    Working closely with the marketing team on innovative ways to drive incremental revenue and support them to optimise marketing activity and spend by country.
    Continually working on strategies to improve our new customer acquisition levels, while also improving the CLTV of these new customers
    Staying close to competitor movements from a strategic perspective to ensure we’re always delivering a best in market experience across all areas.
    Keeping up to date with industry/market trends and delivering measurable actions in line with these trends to ensure we are capitalising on all opportunities.

Reporting

    Oversee daily reporting on territory performance including a top line overview, KPI analysis, marketing channel level detail, brand level detail and key actions to drive performance
    Identification of risks and ops to budget by analysing daily, weekly and monthly performance
    Using analytics and our in-house reporting platform to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy
    Active collaboration with the data team to drive process improvements and identify new reporting that can drive growth.

Requirements

    3 years+ in a similar ecommerce trading or online merchandising role, with proven experience of delivering performance improvements
    Native level Swedish
    Proficient understanding of key e-commerce metrics

    Ability to prioritise, structure work & effectively manage time

    Strong organisational skills

    Works well under pressure

    Enjoys analysing data and convert this into actionable ideas

    Excellent communicator – able to give clarity and set direction

Unfortunately because of the high volumes of applications our opportunities attract, we are sometimes unable to respond to every application. If you haven't heard from us within 14 days of applying, please consider your application to have been unsuccessful on this occasion. Should you have any specific questions about this or other applications for positions within THG please contact one of our Talent team to discuss further.

Benefits

    Competitive salary
    Company bonus scheme
    Company pension scheme
    On-site Doctor
    Employee discounts

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.