Program Manager - Business Transformation


Chennai, IN
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 04/05/2021
  • Website:
  • Company Address: 44 Montgomery St San Francisco, San Francisco, CA, 94014

About Chargebee

Chargebee is a subscription and recurring billing management solutions company that helps businesses manage their billing, payments, subscriptions, security, compliance, and invoicing services efficiently.

Job Description


The Program Manager - Business Transformation role is a high-learning opportunity to evolve focused execution through org-wide programs and to drive transformation through org collaboration structures. We want to work with a forward-thinking individual who can collaborate well and is assiduous about simplicity and focus.

We hope you are passionate about getting things done and love details.



  • Working with CXOs, function leaders and operation leaders across the organisation to create alignment and execute on the strategic vision 
  • Being the OKR Champion for the organisation responsible for the OKR Framework including measuring, monitoring and optimizing it based on monthly and quarterly reviews
  • Leading the operational cadence including monthly and quarterly leadership meetings and quarterly operations reviews and continuously optimizing them for effectiveness
  • Owning the execution progress reporting for Executive and Leadership levels 
  • Collaborating with the Business Intelligence team to continuously refine data informed decision making in the org
  • Proactively identifying alignment gaps in org-wide execution and driving transparency and accountability through communication and collaboration
  • Managing organisational change or transformation initiatives through clear change management principles


Must have

  • At least 6 or more years of experience in program management and/or business transformation roles
  • Strong program management skills with proven track record of successfully managing multiple projects or initiatives simultaneously
  • Demonstrated ownership and consistent delivery on commitments 
  • Experience in identifying and resolving complex issues, assuming leadership roles in unfamiliar or ambiguous circumstances with a solid sense of accountability and sound personal judgment 
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy 
  • Exceptionally curious, a bold thinker, applying outside-in thought leadership to reimagine ways of performing work with a passion for inventing and simplifying 
  • Excellent verbal and written communication skills Unique presentation and storytelling skills 
  • Stellar inter-group and cross group collaboration skills - ability to interface with all levels of the organization, specific strength in influencing decision makers and managing expectations 
  • Proven ability to inspire, mentor and influence diverse teams 
  • Experience working in and with global teams
  • Qualification or training in systematic methods of program/project planning, management and control like PMP, PRINCE II, Agile
  • An academic background in Engineering, Computer Science, Management or Marketing

Chargebee might be the opportunity you’re looking for

  • If you’re interested in how subscription businesses can get more efficient.
  • If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
  • If you can bring empathy to problem solving.
If this sounds interesting but you’re not sure you'll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.