Business Intelligence Analyst- Analytics


Boston, MA, US
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 04/05/2021
  • Website:
  • Company Address:

About Klaviyo

Email marketing and SMS marketing platform for E-commerce

Job Description

Klaviyo is looking for a Business Intelligence Analyst to join our growing team. This person will be focused on analyzing data to drive business impact and understanding. They will contribute to building models and maintaining data environments. They will also be asked to perform analyses on various aspects of Klaviyos business and operations and present findings to key stakeholders within the company. 

How You'll Make a Difference:

  • This is a cross functional role that requires framing business problems, maintaining data needed for analysis, synthesizing results and making recommendations to the executive team and other leaders in various departments.
  • Perform hypothesis testing and causal analyses to statistically assess relative impact and extract trends.
  • Create analysis frameworks to effectively answer strategic questions.
  • Interact with customer success, support, product, engineering, sales, and marketing functions.
  • Contribute to development of models around predictive recommendations, marketing attribution, financial forecasts, etc. to support the best decision making within the organization. 
  • Typical business issues will involve framing and solving problems around areas such as acquisition channels, drivers of churn and customer retention, product engagement, program impact on customer behavior, etc.

Who You Are:

You are quantitative and curious. You enjoy understanding cause and effect in various business situations. You enjoy finding creative technical solutions to hard problems and are structured in your thinking. Ideal for someone who wants to launch a career in business analytics.

  • Engineering, data science, statistics, economics or quantitative background 
  • Analytical experience with data and data modeling concepts
  • Deep experience with SQL and relational databases (Redshift, Snowflake preferred)
  • Familiarity with ETL tools and frameworks (Stitch, HEVO, etc)
  • Someone who is very curious about what makes a business / operation function successful
  • Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner. Art of telling a story with data.
  • Preference for experience with statistical packages (e.g. R, Python, Stata, MATLAB, etc.).

Get to know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses using the channels they own like email, web and mobile. Enabling brands to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company’s hybrid customer-data and marketing-platform model allows companies to grow by fostering direct, high-fidelity relationships with customers, without giving up their valuable data to Facebook or Amazon. In 2020, Klaviyo reached coveted unicorn status with a robust Series C of $200m at $4.15B valuation. Innovative companies like Unilever, Custom Ink, and Huckberry sell more with Klaviyo. Learn more at

Klaviyo does not tolerate and prohibits discrimination, harassment or retaliation of or against job applicants, contractors, interns, volunteers or employees by another employee, supervisor, vendor, customer or any third party.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.