Social Media Manager

Wheels Up

New York City, NY, US
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 04/04/2021
  • Website: wheelsup.com
  • Company Address: 220 West 42nd St 16th Floor, New York, NY, 10036

About Wheels Up

Revolutionary membership-based private aviation company that reduces the upfront cost to fly privately while providing an unrivaled lifestyle platform

Wheels Up offers individual, family and corporate members exceptional world-class service with around the clock support. The cutting-edge Wheels Up mobile app enables members to seamlessly book flights, manage their accounts and participate in ride-share opportunities. Wheels Up Members also have access to the Wheels Down program, featuring exclusive lifestyle events and experiences, unique partner benefits and a full-service luxury concierge, which is also integrated in the Wheels Up app.

Job Description

Wheels Up is a leading aviation company that connects fliers to private aircraft—and one another—to deliver exceptional, personalized experiences. With the Wheels Up App, anyone can search, book, and fly on private aircraft from the world’s largest marketplace of safety-vetted and verified planes, totaling over 1,500, whenever they have a travel need. It’s as easy as booking an Uber or an Airbnb. Our fleet includes 300+ owned and managed aircraft as well as 1,250+ approved partner aircraft, comprising King Air 350i and Light, Midsize, Super-Mid, and Large-Cabin Jets.

 

We also offer Connect, Core, and Business Membership options that provide guaranteed aircraft access and pricing, along with exclusive events and a suite of lifestyle, hospitality, travel, and retail benefits from preeminent brands. Additionally, our in-house Aircraft Sales and Aircraft Management teams take a tailored approach to serving current and prospective plane owners, meeting all of their brokerage, acquisition, trade, advisory, and/or care and maintenance needs. Wheels Up delivers a comprehensive aviation solution for 10,000+ Members and Customers throughout North America.

 

In February 2021, Wheels Up entered into a merger agreement with a Special Purpose Acquisition Company (SPAC) called Aspirational Consumer Lifestyle Corp., in order to become a publicly traded company. At that time, Wheels Up was appraised at an enterprise valuation north of $2B. In January 2020, we entered into a groundbreaking partnership with Delta, which involved us combining with Delta Private Jets to expand our fleet and offer guaranteed nationwide coverage—and which has enabled us to provide unparalleled experiences across private and commercial air travel. We also acquired our longtime partner Gama Aviation in March 2020, making us the largest Part 135 operator in the US and one of the largest private aviation operators and aircraft management companies in the world. And in January 2021, we acquired Mountain Aviation, the largest Part 135 operator of Citation X Super-Mid Jets in the US.

 

These developments, coupled with our previous acquisitions of Avianis, a leading tech company in our space that has accelerated the development of our next-level digital platform, and TMC, the leading light jet charter wholesaler in the US, have made Wheels Up one of the fastest-growing and most innovative private aviation companies in the industry, capable of fulfilling any flight need. 

 

At Wheels Up, we are realizing our vision of making private flying and the accompanying lifestyle accessible to millions of individuals, families, and businesses in the U.S. and around the world.

 

Wheels Up - the leading brand in private aviation - is looking for a Social Media Manager to help lead our brand’s approach to social media content creation and engagement strategies, including our live event coverage, community management, and creator partnerships and activations. This role is intended for someone who has the ability to take a project and run with it from inception to execution, whether it’s building out a content calendar, a campaign for a new product, a major company announcement, launching a new social account, or run of show for a virtual or live Wheels Up event.

This person should have very strong writing skills, a keen eye for industry trends and how to execute on them in a way that’s always on-brand, and is enthusiastic about joining an agile team where each day provides a new challenge to take on. This person should also understand how data can inform a smart content strategy, can juggle multiple projects, manage deadlines, and be able to work across multiple business units and stakeholders to accomplish goals.

Responsibilities

  • Manage monthly content calendar, including content sourcing and planning, editing and optimization of content on multiple social media platforms, including Instagram, Facebook, Twitter, LinkedIn, and TikTok.
  • Master, and help with continuous fine-tuning and exploration of Wheels Up’s editorial voice.
  • Work across member services, public relations, product, sales, and flight operations teams to accomplish brand goals, and ensure social is delivering for the entire business.
  • Be on the cutting edge of social trends and culture, and know how and when to engage in them while maintaining brand integrity.
  • Partner with social media platforms to stay current on best practices and work with platform partnership leads.
  • Build and edit creative assets for various social platforms when necessary
  • Report on content performance and present social insights and best practices to Wheels Up’s leadership team and other key stakeholders.
  • Manage and create new content partnerships with influencers, ambassadors and brands, incorporating each into a coherent, on-brand social strategy.
  • Adjust social strategy according to KPI pacing.
  • Constantly brainstorm new ideas based on market trends, and plan rollout strategies for testing, as well as KPIs to measure success and ROI.

Qualifications

  • 5+ years of social media management experience at either an agency, or a luxury brand or publisher
  • Passionate about social media and audience growth
  • Strong writing and communication skills
  • Experience with social analytics and social listening tools, including but not limited to Sprout, Google Analytics, TalkWalker, or comparable tools
  • Experience managing partnerships with major social media platforms, vendors, and/or agency partners
  • Strong editorial judgment
  • Basic photo editing and social asset design skills (Adobe Photoshop, InDesign and Spark, Canva, Final Cut Pro/Premier, etc…)
  • Excellent organizational skills, focus, and attention to detail
  • Experience executing and reporting on paid social campaigns and familiarity with Facebook/Instagram and Twitter ad platforms
  • Knowledge or passion for aviation, or working on a membership-based brand is a plus

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.