IT Systems Manager


Clearwater, FL, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 04/03/2021
  • Website:
  • Company Address: , San Francisco, CA

About NinjaRMM

NinjaRMM is the world’s first security centric remote monitoring and management platform. Ninja touts an amazing user experience, 360-degree monitoring, an IT marketplace and tight integrations with products used by MSPs as well as IT professionals.

Job Description

NinjaRMM is a fast-growing SaaS company that offers an easy-to-use remote monitoring and endpoint management software for IT teams. We were founded in 2013 to help managed service providers and IT departments simplify their workday with an intuitive and user-friendly endpoint management platform. NinjaRMM was designed to be both powerful and scalable to meet the needs of businesses around the globe. Today, we have grown to support over 5,000 customers worldwide. NinjaRMM has been consistently recognized as the no.1 rated software in its category on G2 Crowd and Gartner Digital Markets in the past 3 years. Built for the future, we are a rapidly growing software company with an innovative advantage. Learn more about NinjaRMM here:


The IT Systems Manager is a hands-on leadership position responsible for the direction of the internal IT infrastructure. This includes managing the members of the IT team, forming vendor relationships, and advancing the technologies being used within the organization. This role reports to the Director of IT.


Job Details/Benefits

  • Full-time
  • Benefits package includes medical, dental, and vision insurance
  • 401(k) plan
  • Opportunity for growth and advancement



  • Serve as the primary point of contact to enable cross-functional teamwork with other departments
  • Develop and maintain the processes for managing and tracking all IT assets, including licenses, devices, hardware, and SaaS subscriptions
  • Manage the staffing needs of the department, including hiring, performance review, and career development
  • Develop relationships with vendors, negotiating costs and controlling expenditures
  • Participate as a primary member of the Security and Incident Response team


Skills & Qualifications

  • Leadership experience and/or proven ability to lead projects to completion
  • Ability to multi-task, delegate, and prioritize tasks to meet department goals
  • Strong written/verbal communication skills and experience maintaining relationships with vendors and internal departments
  • Strong documentation skills; ability to document as you work
  • Experience with security and compliance/access control documentation a must
  • Strong scripting knowledge (PowerShell, Bash, VBScript, Python)
  • Five (5) or more years’ experience with hypervisors (VMWare, Hyper-V, Citrix XenServer)
  • Five (5) or more years’ experience with cloud computing (AWS, Azure)
  • Advanced knowledge of SSO and SAML technologies (Okta, OneLogin, Azure AD)
  • Advanced network skills including Firewall, TCP/IP, NAS/DAS, CIDR, DNS, VPN, and IP Addressing


Education & Experience

  • Bachelor’s degree in computer science or related field, or equivalent combination of education and experience

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.