Site Reliability Engineer


Boston, MA, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 04/02/2021
  • Website:
  • Company Address: 265 Franklin St, 11th Floor , Boston, MA 02110

About Numerated

Numerated makes business banking easy. Ask about PPP loan and forgiveness automation for banks and credit unions!

Job Description

As a Site Reliability Engineer on our Platform Operations team, you will wield your expertise to ensure that Numerated’s innovative SaaS products are built on reliable, scalable, resilient and secure cloud infrastructure. You will help create a bridge between operations and product development by applying an operations mindset to our software engineering and vice versa. Furthermore, you will play a key role in maintaining and evolving our operations and information security praxes and in helping to ensure that our infrastructure meets the demands of our fast-paced, dynamic organization.

You bring experience with data center and cloud native architectures. Your knowledge around site operations and software development, along with understanding the role that infosec plays in infrastructure will make you successful.

In this role you will be all-in on tactics, managing, maintaining, monitoring, and supporting the day-to-day operations of our cloud computing presence and strategy, anticipating our future infrastructure needs and designing and implementing elegant solutions that meet them.

Essential Responsibilities /

  • Design and develop tools to automate cloud and datacenter platform management.
  • Partner with key stakeholders as a platform champion for cloud-native systems, and coach others on how to use platform capabilities effectively.
  • Engage with development teams throughout the SDLC to help develop software for reliability.
  • Collaborate across the organization to improve operations, efficiency and customer experience.
  • Develop and maintain automation for routine management processes.
  • Develop and maintain monitoring, diagnostics, and debug tooling to improve detection and response to application and infrastructure issues.
  • Maintain appropriate controls and documentation to support compliance initiatives.
  • Ensure compliance with security and compliance controls.
  • Work with software architects and developers to design and implement cloud solutions.
  • Drive innovation through the ongoing evaluation, design, and implementation of new technology.
  • Provide continuous feedback to Product, Engineering and Cloud Operations team.
  • Analyze and troubleshoot infrastructure issues, identify their root causes, and implement improvements to prevent their recurrence.
  • Administer and manage SaaS applications and infrastructure AWS and legacy datacenters.
  • Respond to incidents and contribute to retrospectives and post morte
  • responsibilities go here

Education Requirements /

  • Bachelor’s degree in Computer Science or other IT-related field is preferred 
  • Certification Requirements: AWS Certification a plus

Work Experience Requirements /

  • 2+ years building and maintaining AWS infrastructure and/or AWS-hosted applications
  • AWS networking and routing technologies (VPC, security groups, Route53, ELB)
  • AWS security technology and practices (KMS, SSM, Secrets Manager, encryption, IAM)
  • Familiarity with database technologies and maintenance (RDS, Aurora, PostgreSQL, Redis)
  • Solid experience with linux system administration
  • Experience with Infrastructure As Code (e.g., Terraform, Ansible, CloudFormation)
  • Working knowledge with modern scripting languages, Python preferred
  • Experience with monitoring and alerting capabilities using tools like Datadog
  • Familiarity with Agile/scrum methodologies
  • Exceptional communication and interpersonal skills with an ability to extract, translate, and communicate meaningful information with management and peers
  • Strong technical documentation skills for both workflows and support documentation

About Numerated

Numerated is a fast-growing, venture-backed financial technology company powering digital transformation at banks. The platform makes originating bank products exceptionally easy by using data to remove work otherwise required from customers and lenders. Numerated works with over 100 banks and credit unions and has decisioned nearly $20 billion in lending. The Numerated platform was originally incubated inside one of the highest volume SBA banks in the country before spinning out of the bank in a high-profile round of venture capital financing. Investors include Patriot Financial Partners, FINTOP Capital, Hyperplane, and Venrock, one of the world’s leading venture capital firms with prior investments in Apple, DoubleClick, Endeca, and Intel. Numerated was recently recognized as one of the fastest growing fintechs in the world on CB Insights' "2020 Fintech 250" list, was named “2020’s Best Overall FinTech Software” by FinTech Breakthrough, and named “2020’s Most Innovative Industry Partner” by Barlow Research.


Our great people are at the heart of our company and key to our success. As a mostly remote workforce, we’re looking for more smart, driven, and down-to-earth Numerators to join our rapidly growing team. Our culture is open and flexible; our benefits range from 401(k) to care packages arriving at your house; and while we’re making a serious impact on banks, we always have time for witty puns and good laughs.


If you are interested in joining a collaborative team, working on pioneering technology, in an exciting phase of company growth – apply today!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.