Sales Support Specialist

Desktop Metal

Burlington, MA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 04/22/2021
  • Website:
  • Company Address: 63 3rd Ave, Burlington MA, Burlington, MA, 01803

About Desktop Metal

Desktop Metal is accelerating the transformation of manufacturing with 3D printing solutions for engineers, designers and manufacturers around the world. Our team is built around the disciplines of materials science, hardware and software engineering, and design. We have raised $438 million in equity funding with investment from technology leaders including Google, BMW, Ford Motor Company, Lowe’s, and Kleiner Perkins Caufield & Byers. Desktop Metal was selected as one of the world’s 30 most promising Technology Pioneers by the World Economic Forum, and was named to MIT Technology Review’s list of 50 Smartest Companies. Located just outside of Boston, we are assembling a team of experts and are looking to hire curious and driven engineers, scientists, and designers.

Job Description

Located 30 minutes outside of Boston, Desktop Metal (NYSE: DM) is pioneering a new generation of additive manufacturing technologies focused on the production of end-use parts. We offer a portfolio of integrated additive manufacturing solutions for engineers, designers and manufacturers comprised of hardware, software, materials and services. Our solutions span use cases across the product life cycle, from product development to mass production and aftermarket operations, and they address an array of industries, including automotive, aerospace, healthcare, consumer products, heavy industry, machine design and research and development.  At Desktop Metal, we believe additive manufacturing, commonly referred to as 3D printing, is one of the most exciting and transformational technology innovations of our time.

We are hiring a Sales Support Specialist to manage day to day sales activities for a rapidly growing sales team. If you thrive in a fast pace environment and have interest in working in sales, this job is for you. 

Role and Responsibilities: 

  • Provide high quality support to a global sales team, including regional account managers, key account managers, resellers and operations 
  • Monitor and update sales orders for accurate SFDC entry and efficient order booking 
  • Compile and organize reseller agreements and maintain territory maps 
  • Work with Sales Managers to distribute leads to external partner network 
  • Troubleshoot partner portal requests, adjust reports and assignment process when needed 
  • Perform data entry to provide key metrics, sales figures and other relevant data 
  • Track price list changes and inform necessary parties; support sales team with quote generation 
  • Identify areas where improvement is needed in sales practices and make suggestions for improvements 
  • Create solutions to ensure an efficient sales process and ensure a seamless experience for customers, partners, and sales managers  


  • 2 years' experience in a sales supporting role 
  • Strong working knowledge of  
  • Self sufficient 
  • Exceptional time management 
  • Customer needs oriented  
  • Demonstrated ability to multitask and prioritize 
  • Excellent written and verbal communication skills with an attention to detail 

At Desktop Metal, innovation is at the core of our DNA. And we believe ground-breaking discoveries are born from diverse teams with unique backgrounds and experiences. We are committed to employing a diverse workforce with equal employment opportunities regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or disability.


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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.