Software Engineer (Operational Excellence)


Bangalore, IN
  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 03/27/2021
  • Website:
  • Company Address:

About GlowRoad

GlowRoad – one of the fastest growing social commerce startup in India. GlowRoad lets users resell products (from 100+ categories) directly from manufacturers and wholesalers with the power of social networks. We truly believe in the potential of Digital India, with our majority of users being homemakers from Tier II, III and IV cities.

Job Description

Your solutions will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and Business groups, so you get to experience a breadth of impact with various groups. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code, performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Basic Qualifications

  • B.Tech in Computer Science or a related field.
  • Good at Scripting languages and Databases.
  • Minimum 5 months overall development/technical support experience.
  • Knowledge of the UNIX/Linux operating system.
  • Proven ability to troubleshoot and identify the root cause of issues.
  • Demonstrates skill and passion for operational excellence.
  • Scripting Experience

Preferred Qualifications

  • Bachelor’s degree in Computer Science or related field
  • Strong problem solving and analytical abilities
  • Experience with highly distributed systems with focus on the front-end stack development
  • Experience with AWS technologies and frameworks.
  • Passion for usability and creating efficient, scalable user interfaces
  • Excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
  • Demonstrated leadership abilities in driving operational excellence and software engineering best practices

Job Type: Full-time

Salary: ₹500,000.00 - ₹1,100,000.00 per year


  • Health insurance
  • Work from home


  • Day shift

Supplemental Pay:

  • Yearly bonus


  • total work: 1 year (Preferred)


  • Bachelor's (Required)

Application Question:

  • Are you okay to work from office two days in a week?

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitising, disinfecting, or cleaning procedures in place

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.