Senior Technical Writer

Demandbase

Nationwide, WorldWIde
  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 05/26/2021
  • Website: demandbase.com
  • Company Address: 680 Folsom Street Suite 400, San Francisco, CA, 94107

About Demandbase

The biggest and fastest growing companies in the world rely on Demandbase to drive their Account-Based Marketing strategies and maximize B2B marketing performance. We pioneered the ABM category nearly a decade ago, and today we lead the industry as an indispensable part of the B2B tech stack.

Job Description

Intro to Demandbase:

Demandbase, a leading SaaS-based B2B marketing technology company and San Francisco Business Times #5 Best Places to Work, is looking for more inspired and driven people to join us. With a roster of dedicated, blue-chip customers that’s growing every single day, we’re in a phase of tremendous growth and establishing the team that will take us to the next level. As a company, we’re as committed to growing careers as we are to building world-class B2B marketing technology, all while enjoying an unparalleled work-life balance. If you love innovating and collaborating with highly intelligent, motivated people who are also pretty fun to hang out with, you’re probably a good fit for us.

Our success depends on our ability to create a diverse, equitable and inclusive environment. We’re committed to attracting, developing, retaining and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we’re increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the role:

As a Senior Technical Writer, you will produce high-impact documentation for the Demandbase suite of enterprise software. This position will also manage technical content related projects and produce deliverables that include online help, guides, knowledge articles, and release notes. You will work independently, as part of a team, and as a project lead.  This opportunity utilizes your writing abilities and project management skills using the latest tools and methods to create and publish developer documentation.

What you'll be doing:

  • Deliver technically accurate documentation including API, developer guides, command references, tutorials, walkthroughs, and best practices
  • Own an entire documentation set, including writing, editing, testing, and deployment. 
  • Coordinate with other writers to fit into the information architecture and style guide to create a unified document set.
  • Collaborate closely with engineers and product managers to develop effective feature documentation

What we're looking for:

  • 4+ years in a technical content creation role
  • Advanced experience creating technical documentation for Software Developers and IT
  • Experience using industry-standard writing and publishing technologies and practices such as, minimalism, task-oriented writing, HTML, XML, and a strong sense of information architecture.
  • Experience working in a range of delivery and media formats
  • Experience working with enterprise applications
  • Experience project planning for business needs
  • History of increasing responsibility in previous positions
  • BA/BS in Technical Publications, Engineering, Computer Science, English, or related degree

Nice to haves:

  • Ability to read code, write code samples, and demonstrated ability documenting REST API's
  • Experience with Google Analytics or Data Analysis skills
  • Adobe Experience Manager (AEM)

Benefits: 

Our benefits include 100% paid for Medical, Dental and Vision for you and your entire family, short-term/long-term disability, life insurance, flexible vacation policy and 401K. Due to the COVID pandemic the Demandbase offices are closed for the foreseeable future. When the office reopens, we also offer commuter benefits, free snacks, catered lunch every Friday, chair massages, weekly yoga and much more! 

More about Demandbase:

Demandbase is the leader in Account-Based Marketing (ABM) and an indispensable part of the B2B tech stack. The company offers the only end-to-end ABM platform that helps B2B marketers identify, win and grow the accounts that matter most. The biggest and fastest-growing companies in the world, such as Accenture, Adobe, DocuSign, GE, Salesforce and others rely on Demandbase to drive their ABM strategy and maximize their marketing performance. The company has been named to the JMP Securities list “The Hot 100: The Best Privately Held Software Companies,” the Deloitte Fast 500 and named a Gartner Cool Vendor for Tech Go-To-Market. In 2019, Demandbase executives authored the definitive book on ABM, Account-Based Marketing: How to Target and Engage the Companies That Will Grow Your Revenue. For more information, please visit www.demandbase.com or follow the company on Twitter @Demandbase.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.