Sales Development Representative

Ava (Aka Transcense Labs)

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 05/04/2021
  • Website:
  • Company Address: 60 Spear Street, San Francisco, CA, 94105

About Ava (Aka Transcense Labs)

Grabbing lunch with friends, attending a last-minute business meeting, a joyful Thanksgiving dinner often turns into a painful experience for 400 million people with hearing loss. Lipreading stays the only affordable solution to follow daily group conversations, and it's not even a good one.

Job Description

Ava has built the best real-time transcription service (combining AI & human transcription) on the market. Our mobile app & web suite integrates seamlessly with existing tools and workflows to make all meetings and conversations fully accessible for deaf & hard-of-hearing employees, students, and individuals. Well-funded and with a product & tech stack that is miles ahead of the competition, we are scaling Sales in the US, Canada, and beyond.
You will be integral to revenue growth at Ava by building and nurturing relationships with inbound leads; and prospecting the most appropriate individuals within organizations whose employees, students, or customers will benefit from Ava's state-of-the-art services. You will set Sales at Ava up for success by scheduling demos with decision-makers ready to explore Ava's services as an accessibility solution.

Why this role?

    • Sell a product that really changes lives on a large scale: How often do you hear about apps that make people cry with joy? It's really special when users tell you your product has changed their life. It is a unique opportunity to be able to meaningfully improve the lives of 100,000s of people around the world - and we have only just started to scratch the surface!
    • Work with some of the best people in the world: We have an incredibly talented and passionate team that is a lot of fun to work with. We're still super small and have already accomplished more than most teams 10x our size. Our interests are very diverse — and we love to mix them into our every day work-life balance.
    • Help build the foundations of sales at Ava: As an early member of our sales team, you'll be instrumental in helping define our sales motion. Help us optimize our processes based on your prior experience, while building on top of our foundations and market knowledge.
    • Meaningfully shape the future of accessibility: As you engage with users, you'll gain insights to help us serve them better — and work with product to inform what we do next. Your voice carries the most weight when we decide what to build next.
    • Join us at an incredible time: We're well-funded and hit product-market fit, which gives us a huge green field to work with. You'd join at the perfect time to shape what we build and how we grow, so we can create a more inclusive world.

So... what will you do as an SDR at Ava?

    • Develop new B2B customer relationships by engaging inbound and outbound prospects and conveying Ava's value proposition.
    • Schedule qualified leads for demos with an Account Executive, making sure the right information has been extracted and that they are excited.
    • Collaborate with the CS team to make sure you are capturing all the high potential B2B leads.
    • Partner with the Account Executives to ensure a seamless customer experience.
    • Manage a pipeline of inbound and outbound prospects, diligently documenting and tracking communication in our CRM.
    • Be the thoughtful voice of our business clients — organize their feedback to help develop a product that answers their needs.
    • Investigate and recommend changes that will impact the lead to demo conversion rate. Share best practices with colleagues.

You'd be perfect for this role if:

    • You have 6-12 months of experience in business development, sales development, or both in a SaaS start-up.
    • Hunting and cold outreach are your jam, whether that means sending an email, picking up the phone, or popping into the prospect's office.
    • You are a relationship-building master, you're curious and know how to draw information out of people in a very genuine and natural way.
    • Your creative messaging and out-of-the-box approach compels prospects to express interest and engage in conversation.
    • You are tenacious and coachable, willing to continue trying from different angles to make sure you reach your desired result!
    • You are characterized by your friends and colleagues as a hustler. You thrive in ambiguity and do things that might feel uncomfortable.
    • You are really well organized and have no trouble juggling many projects at once. You have experience with working many leads in parallel, the more the merrier.
    • You're patient, warm, and well mannered. Kindness is key.
    • ✨ Bonus: You know or are familiar with (even just the basics of) American Sign Language and would be enthusiastic to learn it to help customers

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.