HR Technology Manager


  • Job Type: Full-Time
  • Function: HR
  • Post Date: 03/25/2021
  • Website:
  • Company Address: Iterable Inc. 360 3rd Street, Suite 675, San Francisco, CA, 94107

About Iterable

Iterable is the growth marketing platform that enables brands to create, execute and optimize campaigns across email, push, SMS, in-app and more with unparalleled data flexibility. An integrated, cross-channel solution—built for marketers, trusted by engineers, designed with intelligence.

Job Description

Iterable is a cross-channel platform that powers unified customer experiences and empowers marketers to create, optimize and measure every interaction taking place throughout the customer journey. With Iterable, brands create individualized marketing touchpoints that earn engagement, solidify trust and galvanize loyal consumer-brand relationships.

Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to execute where it matters most—creating experiences and cultivating connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, and Box, choose Iterable to power world-class customer experiences throughout the entire lifecycle.

Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past three years, one of the Best Places to Work in Colorado for the past two years, and were named as one of Colorado’s Best Paying Companies. We’ve also been listed on Wealthfront’s  Career Launching Companies List for the past two years,  rank sixth on the list of Top 25 Companies Where Women Want to Work and hold a top 20 spot among the SaaS 100. 

We have a nationwide presence with offices in San Francisco, New York, and Denver, and London. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, explore our Culture and About Us page.

How you will make an impact:

Reporting to the Senior Director of People Operations, the HR Manager, Technology will proactively identify and recommend opportunities for operational excellence and process improvements to eliminate inefficiencies in our technologies and better support business needs.

One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.

In this role you’ll get to:

  • Lead and drive our HR technology strategy and infrastructure.
  • Serve as the HR technology leader responsible for designing, developing, implementing/optimizing the systems and processes we need to maximize efficiency, productivity and scale for future growth.
  • Own all aspects of our HR systems including configuration, data integrity, testing of system changes, report writing, system upgrades and security.
  • Drive innovation and optimization by delivering HR systems and automation strategies that increase the value to stakeholders  and reduce redundant processes.
  • Oversee system related governance controls and other related compliance processes. 
  • Ensure the proper security administration, configuration and system processes are in place and appropriately maintained and compliant internal and external audit standards.
  • Drive and support change management including development of user procedures, reference guides and other documentation as needed.
  • Collaborate with cross-functional stakeholders ( Finance, IT and Security) to maintain and develop automated processes and integrations.
  • Provides systems support by researching and resolving problems, issues with business processes; recommends alternate solutions.

We are looking for people who have:

  • Experience with ADP HRIS and other ADP modules (i.e: time & attendance, compensation management, onboarding) and Applicant Tracking Systems, Greenhouse preferred.
  • Experience leading end-to-end HR systems projects including gathering requirements, system configuration, running tests, and implementation
  • Demonstrated project management and leadership skills
  • Detail-oriented thinker exhibiting analytical and creative problem solving skills.
  • Team player with outstanding work ethic, interpersonal skills, flexibility, and ability to multitask.
  • Strong critical thinking and problem solving skills to evaluate current state, find opportunities for improvement

Bonus points:

  • Experience with Workday
  • Experience administering Culture Amp 
  • Knowledge or experience with SQL queries and troubleshooting data integrations

Perks & Benefits:

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Day (First Friday off every month)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO 
  • Daily lunch allowance
  • Monthly Employee Wellness allowance 
  • Quarterly Professional Development allowance 
  • Pre-tax commuter benefits
  • Complete laptop workstation


Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Related Jobs

Staff Software Engineer - Platform Services

Iterable - Remote

Customer Success Manager

Iterable - Denver, CO, US

Customer Success Manager

Iterable - London, GBEngland, GB

Customer Success Manager

Iterable - San Francisco, CA, US

Enterprise Account Executive

Iterable - London, GBEngland, GB
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.