Sales Development (SDR) Manager

Calm

Remote
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 05/05/2021
  • Website: calm.com
  • Company Address: , San Francisco, CA

About Calm

Calm is working to bring the amazing benefits of meditation to a busy world. Calm operates an online portal which allows busy and information loaded web workers to reduce stress.

Job Description

About Calm

We have a simple mission at Calm: To make the world a happier and healthier place.

The heart of Calm is digital but the brand is expanding offline into a variety of products and services that bring more peace, clarity and perspective into people’s busy lives. We are building Calm into the Nike of the Mind. We believe Calm can become one of the most valuable and meaningful brands in the world.

Over 100 Million people have downloaded the app and we are growing by 100,000 new downloads a day. The company is profitable and headquartered in San Francisco, CA.

Calm was co-founded by Alex Tew (Million Dollar Homepage) and Michael Acton Smith (Mind Candy, Moshi Monsters, Firebox).


Mission

As a Sales Development (SDR) Manager for the Enterprise segment, you are a player-coach. As a manager, your job is to lead a team of Enterprise ADRs (Account Development Representatives) to create qualified opportunities for the sales team, train other members of the Enterprise ADR team, and take on operational and administrative tasks to help the Enterprise ADR team perform and exceed expectations. You will be a source of knowledge and best practices amongst the Enterprise ADRs, and will help to hire, train, onboard, and mentor new ADRs. This person will be very commercially-inclined and will foster appropriate levels of persistence and professionalism. They will be fluent in Outreach.io with a specialization in personalized cadence and content creation. Top candidates will come from inbound and outbound programs where they have seen rapid growth and scale, and are willing to get their hands very dirty in our early days of building. 

The Ideal Candidate:

  • Has 3+ years of sales development management experience
  • Is results-driven
  • Will thrive in a rapidly changing environment and will enjoy getting hands dirty
  • Will hire well, coach well, and hold team members to high standards of professionalism and outputs
  • Has strong organizational, project management, and analytic skills
  • Is deeply familiar with systems like Outreach.io, Salesforce, and ZoomInfo 
  • Has a bachelor’s degree
  • Has early-stage experience in a fast past, high growth company

Outcomes: 

  • Build and consistently iterate on, Calm brand-appropriate inbound and outbound sequences and templates in Outreach.io
  • Help hire a team against a staffing roadmap and inspire individuals to overachieve
  • Train and a coach ADRs so they can improve their skills and and move forward with their sales careers
  • Proactively identify opportunities for process improvement
  • Establish and track goals, objectives and performance metrics with members of your team and perform regular reviews
  • Identify and resolve process bottlenecks, data issues and inconsistencies in program applications or outcomes 
  • Anticipate challenges and scale processes, technology and team to support the growth of pipeline over time
  • Be able to take ideas, test them against data, turn them into action with the proper key metrics and track the success of projects and system improvements
  • Be willing to roll up your sleeves and do anything that you would ask one of your team members to do
  • Be proactive in celebrating the wins and providing feedback!

Competencies: 

  • Able to manage a team of outbound account development professionals
  • Ability to use sales automation and prospecting tools to accurately capture activity and information on opportunities
  • Results-oriented with an ability to lead and drive process change
  • Ability to collaborate with different individuals across the organization and a “roll-up the sleeves” approach to accomplish all necessary tasks
  • A self-starter with excellent organizational skills
  • Excellent verbal and written communication skills with attention to detail
  • “Get it done now” attitude
  • Expert-level knowledge of Outreach.io or similar systems

Nice-to-Haves: 

  • Familiarity with Hubspot and Salesforce
  • Familiarity with ABM software (Terminus, Demandbase, etc)
  • Familiarity with data tools (Mode, Tableau)
  • Fluent in another language (Spanish, German, Portugeuse, French, etc.)

Calm is deeply committed to diversity, equity and inclusion, both in our hiring practices and in our experiences as a Calm employee. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. 

Calm is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Calm’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

Calm is deeply committed to diversity, equity and inclusion, both in our hiring practices and in our experiences as a Calm employee. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. 

Calm is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Calm’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.