Integration Lead


  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 04/09/2021
  • Website:
  • Company Address: 150 Grant Ave. California, Palo Alto, CA, 94306

About Sitetracker

Cloud-based enterprise project and asset management software for high-volume infrastructure projects allowing innovators to optimize their entire asset lifecycle.

Job Description

As part of the Integration team, you will work with the Implementation Solution Delivery team to lead integrations with customers from kickoff to go-live. As an Integration lead, you will be responsible for leading requirement gatherings sessions with customers, managing deliverables, design solutions based on customer business process & requirements, and lead the team to execute within project timelines. You will work on analyzing customer data and consult on mapping between systems. You will work on system configuration and some development.  Additional responsibilities also include Identify areas of Integration process improvement based on latest Sitetracker product features and contribute to the growth of the Sitetracker software product with creative ideas fueled by our customer’s business challenges.

The Skill Set

    Utilize experience with software configuration/development in a client facing environment
    Utilize experience with Salesforce/ administration or development
    Apply excellent oral and written communication skills
    Solve problems; able to thrive in a dynamic and customer-focused environment
    Apply strong organizational and troubleshooting skills with precise attention to detail
    Maintain composure in stressful situations, responds to customer needs quickly and effectively, adapts to change
    Learn new tools and software quickly; highly analytical and technically proficient
    Utilize strong listening skills: demonstrated ability to ask effective questions
    Support tasks autonomously across multiple projects
    Work within a fast-paced & multi-tasking environment
    Create reports and a strong understanding of database principles
    Apply experience in Object Oriented Programming or related languages a plus (Apex/, Java, C#, JavaScript)
    Apply experience with financial systems a plus

Within 60 Days, You'll

    Work on small customer enhancements and support issues
    Know the deployment process at Sitetracker and how the projects are structured
    Learn the ins and outs of the Sitetracker product and how Mulesoft plays a key role
    Work on projects utilizing SOAP and REST services for applications such as Netsuite and Salesforce
    Learn about basic financial flows and how Sitetracker interacts with our customers' application landscapes
    Participate in integration design sessions and code reviews

Within 180 Days, You'll

    Build your first new project and setup the deployment pipeline
    Estimate level of effort and timelines for enhancements and new projects
    Work on complex integrations involving APIs, File Servers, and Database Connections
    Learn the APIs for a diverse set of software including Oracle, SAP and Microsoft Dynamics
    Lead design and architecture reviews on your own projects with the team

Within 365 Days, You'll

    Design and build additional internal frameworks to help Sitetracker deploy integrations faster and with more uniformity
    Create internal APIs that can be used within all our projects
    Develop complex integrations to new systems by learning how to best connect and facilitate the integration with the system's available options
    Problem solve unique challenges offered by the increasing connectivity of applications and IoT devices
    Collaborate with the product team to offer feedback on product issues faced by the integration team
    Work to enhance the current code review process and mentor junior developers on best practices

About Sitetracker
Sitetracker was founded seven years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service.  That problem has become even more pronounced due to the eventual explosion of 5G.  Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point.  Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges.  Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States).  Our people are extraordinary and we’re continuing to invest in our people-first culture.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.