Project Manager, Digital Experience Delivery

Modernizing Medicine

Boca Raton, FL, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 04/10/2021
  • Website:
  • Company Address: 4850 Network Way, Suite 200, Boca Raton, FL, 33431

About Modernizing Medicine

Modernizing Medicine and its affiliated companies empower physicians with suites of mobile, specialty-specific solutions that transform how healthcare information is created, consumed and utilized to increase practice efficiency and improve patient outcomes.

Job Description

At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!

  • Inc. Magazine Best Workplaces of 2020
  • Inc. 5000 Fastest-Growing Private Companies in America - 2015 - 2019
  • Marketing Campaign of the Year for Telehealth - Business Intelligence Group's Public Relations & Marketing Excellence Award 2020
  • Best Use of Technology in Customer Service (Gold) - Customer Sales and Service World Awards® - 2019
  • Customer Service Department of the Year (Gold) - Customer Sales and Service World Awards - 2018
  • South Florida Business Journal Fastest Growing Technology Company - 2016 - 2018

Modernizing Medicine is delivering truly disruptive and transformative products and services that will impact the healthcare industry. The work we do makes a difference.

Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes.  We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) that maximize office interactions, patient visits, collections and reimbursements.

Modernizing Medicine is seeking a motivated, collaborative and creative professional to join our growing Digital Experience Project Management Office (PMO) team. In this role, you will provide project management leadership for medium to large initiatives which have technology and business impact to Modernizing Medicine. You will be fully responsible for coordination of numerous resources and tasks cross-functionally to ensure proper delivery of project timelines. You must leverage our Project Management Framework while helping to improve its practices along the journey. 

You will support a Digital Transformation program and the business in defining the business cases, benefits to be gained from the investment, and then work with the project team to manage  the scope, schedule and budget necessary to deliver the implementation of both tactical and strategic technology projects from initiation through closing. 

Your Role:

  • Partner with Business Owners, team members and other key personnel across various departments to develop, maintain and execute technology, business improvement, and organizational readiness projects
  • Facilitate requirements elaboration of the business problem with business units to ensure a clear understanding of the problem and business vision is defined with quantifiable measures
  • Facilitate appropriate communication methods and tracking tools to ensure identification and management of risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget and detailed project documentation
  • Responsible for overseeing and consolidating overall project status reporting to executive management and project teams and ensuring project plans and related activities support key organization business objectives 
  • Serves as primary point of contact and escalation point for project team
  • Facilitate resolution on project issues to meet productivity, quality, and customer satisfaction expectations
  • Develop, lead, and execute organization readiness activities, including clear and detailed plans or checklists for testing, communications, training, adoption, technical cutover, go-live, and post go-live support
  • Work with our Digital Experience (Product) Managers, evaluate, negotiate, and prioritize work requests for effective resource management
  • Contribute to, support, and promote identification of best practices, and use of all project management tools, techniques, and methodologies within PMO
  • Responsible for leveraging and promoting  to all relevant PMO policies and procedures.
  • Support and assist team members in process improvements.

Skills & Requirements:

  • 2-4 years of experience working in a PMO as a Project Manager leading medium to large technology delivery, digital experience, and operational projects required
  • Successful track record with holding project teams accountable for deliverables
  • Bachelor's Degree in management information systems, business administration or a related field
  • Project Management Professional (PMP) certification in good standing preferred
  • Agile certifications such as: Scrum Master or PMI-ACP preferred
  • Salesforce knowledge and SaaS implementation/integration projects experience preferred
  • Strong business acumen and leadership presence
  • Skilled in creating clarity in complex discussions and expedite decisions quickly
  • Excellent attitude and strong stakeholder management who is a team player, creative, and highly organized
  • Strong critical thinking and analytical ability and is detail oriented, with the ability to articulate project and business strategies and details to the project team and stakeholders
  • Ability to thrive in a fast-paced, dynamic, high-tech environment
  • Ability to coordinate tasks across many departments and ensure proper follow-up
  • Ability to develop KPIs and measurable business benefits and ensure proper tracking and reporting to measure project success

Modernizing Medicine Benefit Highlights:

  • Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts
  • Employee Resource Groups 
  • Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning
  • Weekly catered breakfast and lunch, treadmill workstations, quarterly onsite massages, onsite dry cleaning, onsite car wash and many more!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.