Sales Operations Manager


London, GB / England, GB
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 04/04/2021
  • Website:
  • Company Address:

About Callsign

Callsign is the app that makes identification quick, secure and private. No more passwords, forms and even business cards. Use your single Callsign across multiple channels and applications, at work and at home.

Job Description

Since our launch in 2012, we’ve been on a mission: to make digital identification simple and secure for everyone, and everything.

In that time, we’ve expanded constantly, and been joined by over 150 incredible people, all with the same vision. We’ve grown in other ways too – we raised $35 in our Series A funding round, and launched our game-changing authentication platform.

Our technology is now being used by hundreds and thousands of users worldwide, including some of the world’s leading financial institutions.

And this is just the beginning.

Over the next year, Callsign will double in size as we continue our mission to make every web, mobile and physical interaction seamless and secure.

We can’t do that alone, though. That’s why we’re looking hire the brightest, most inquisitive minds out there: the people who want to help us change the rules of identity – and have the skills and passion to make this mission a reality.

Does that sound like you? Let's talk...

We're now on the look out for an exciting Sales Operations Manager / Analyst who can join a brand new function within the business. reporting to the Head of Sales Analytics, who is based in the US, you will take full ownership in a brand new team of driving improvements around efficiency and reporting capability for the global sales organization. You will have strong exposure to the likes of Salesforce, and various BI Tools from a reporting perspective, and you'll have experience driving best practice adoption of sales tools within a global sales team.


The Sales Operations Manager will join Callsign at an exciting time in our growth. The role is an opportunity to help shape the sales operations function globally, develop discipline and maturity, design and produce critical reports for the Executive Committee and work closely with a growing sales team to reach our target.

What you will be doing:


  • Develop, manage and support quarterly planning processes, partnering with Leadership in revenue forecasting and pipeline analysis.
  • Assist with incentive planning & sales performance tracking.


  • Audit data in Salesforce to ensure Sales is adding client activity, updating pipeline and forecasts accurately.
  • Collect requirements from Leadership to create reports, design dashboards, and track KPIs.
  • Ensure data is clean and up to date so that scheduled, and ad hoc reports can be run without a fire drill.

Enhancing Processes

  • Administer Salesforce and manage any implementation into the platform.
  • Make system and data enhancements in Salesforce to improve opportunity tracking and collaborate with Sales to drive the tool's adoption.
  • Manage integration of additional platforms, such as HubSpot, into Salesforce.

You will be working from home, with periodic get together with your colleagues for training and planning sessions and will report to the VP of Sales Strategy & Analytics.




  • Bachelor's degree in an analytical subject.
  • 5+ years of work experience in Sales Operations with increasing responsibilities.
  • Salesforce experience required. Salesforce Admin certification is a plus but not essential.
  • Integration & maintenance experience with platforms into Salesforce is required.
  • Experience with BI tools such as Power BI, Tableau etc.
  • Excellent communication and presentation skills, ability to take ambiguous or complex scenarios and effectively communicate actionable insights.
  • Highly analytical & highly motivated individual with an impeccable work ethic.
  • Experience working with commercial Leadership.
  • Ability to thrive in a fast-paced, rapidly changing environment and work under tight deadlines to prioritize multiple deliverables and responsibilities.
  • Experience with sales incentive management is a plus.
  • Reside in London or U.S East Coast only.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.