Senior Analyst, Product Data

EVERFI

Philadelphia, PA, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 03/13/2021
  • Website: everfi.com
  • Company Address: 3299 K Street NW Fourth Floor, Washington, DC, 20007

About EVERFI

EverFi is a leading education technology company focused in the “off-curriculum” space. EverFi’s programs will be used in over 2,000 high schools in 47 states across the country this year. EverFi’s partners include some of the largest Fortune 500 corporations and leading foundations in the world .

Job Description

EVERFI is the leading education technology innovator that provides learners of all ages education for the real world through scalable digital learning platforms. Founded in 2008, EVERFI is fueled by its Software-as-a-Service (SaaS) subscription model and has certified millions of learners with thousands of partners across 50 states, Canada and Puerto Rico. EVERFI is an industry convener that builds Networks that tackle the toughest social issues. These Networks include the Prescription Drug Safety Network, Campus Prevention Network, and the Financial Capability Network. Some of America's leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, Advance Publications, Rethink Education and Rethink Impact. To learn more about EVERFI visit everfi.com or follow us on FacebookInstagramLinkedIn or Twitter @EVERFI.

The Senior Product Data Analyst works in close collaboration with business, platform and engineering leaders to define and refine how data is managed across the enterprise, and to identify opportunities for generating new data and insights that will improve the product, learner and customer experiences. This Senior Analyst is responsible for documenting existing processes, recommending new or improved data management techniques and consistently applying EVERFI’s framework for data governance across the organization.

Responsibilities

  • Document and optimize the stakeholders, processes and tools that make up the data ecosystem in partnership with the data governance team. This includes conducting  interviews to thoroughly document where data is stored, how it flows and how it is manipulated. 
  • Find and capitalize on opportunities to convert ad-hoc reporting into centralized and productized internal and customer-facing dashboards and reports.
  • Define and capture the data necessary to measure customer success, track feature rollouts and monitor long-term performance of products in partnership with the development teams.
  • Build informative and insightful automated dashboards and self-service reporting tools to curate metrics and surface key data and insights to inform decisions throughout the product life cycle.
  • Identify new data and new ways to uncover insights that can inform the development of products in alignment with user and customer needs.
  • Assist product management team members with product data analysis and best practices in implementing product analytics tools.
  • Maintain current knowledge on new tools and trends for product data and analytics management and insights.
  • Reinforce the adoption of data process and data capabilities across the organization.
  • Other job-related duties as assigned.

Skills, Experience and Qualifications

  • Bachelor’s degree preferred; or an equivalent combination of education and experience 
  • Minimum 3 years of experience as a Product Data Analyst, Product Manager or Business Analyst; 4 years preferred
  • Experience with documenting systems, processes and policies, preferably around data
  • Experience building dashboards and reports for various audience using data visualization tools; Tableau, Google Data Studio or Power BI preferred
  • Experience implementing and optimizing the full stack of product analytics tools, such as Google Analytics, Pendo and LogRocket required
  • Strong project management skills and an ability to work independently
  • Experience working within agile, iterative development teams, SCRUM preferred
  • Experience influencing customer-facing products
  • Strong analytical and quantitative skills; ability to collect, organize, analyze, and disseminate significant amounts of information 
  • Data-driven, detail-oriented with excellent storytelling and problem-solving abilities
  • Collaborative, excellent listening and communication skills 
  • Ability to complete work in a timely manner and to adjust quickly to changing priorities
  • Working knowledge of digital optimization tools (i.e. Optimizely) preferred
  • Experience with customer relationship management systems (i.e. Salesforce) and development management system (i.e. JIRA) preferred

Work-life, culture, & perks:

  • Competitive base salary and bonus potential
  • 401k program and equity plan
  • Comprehensive health care and excellent parental leave benefits
  • Flexible PTO and generous holiday schedule
  • Casual work environment
  • Annual company-wide retreat
  • Opportunity to work with talented people who have fun in the workplace

Company Values:

We’re looking for future team members who are energized and inspired by our values, as well as people who bring new backgrounds, perspectives, and experiences. At EVERFI, our eight core values are an active part of everything we do:

  • Relationships First
  • Demand Excellence
  • Embrace Diversity of Thought & Drive Change
  • Act Like an Owner
  • Always Show Up
  • Share the Credit
  • Require Honest & Positivity
  • Always Ask: “Did I Matter Today?”

EVERFI appreciates your interest in our company as a place of employment. It is EVERFI policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. EVERFI will provide reasonable accommodations to qualified individuals with disabilities.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.