Cloud Monitoring Team Leader

Claroty

Tel Aviv, IL
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 04/01/2021
  • Website: www.claroty.com
  • Company Address: , New York, NY

About Claroty

Claroty bridges the industrial cybersecurity gap between information technology (IT) and operational technology (OT) environments. Organizations with highly automated production sites and factories that face significant security and financial risk especially need to bridge this gap. Armed with the Claroty’s converged IT/OT solutions, these enterprises and critical infrastructure operators can leverage their existing IT security processes and technologies to improve the availability, safety, and reliability of their OT assets and networks seamlessly and without requiring downtime or dedicated teams. The result is more uptime and greater efficiency across business and production operations.

Backed and adopted by leading industrial automation vendors, Claroty is deployed on all seven continents globally. The company is headquartered in New York City and has received $100 million in funding since being launched by the famed Team8 foundry in 2015.

Job Description

Claroty is the world’s leading industrial cybersecurity company. Leveraging broad expertise in the operational technologies (OT) that run the world’s critical infrastructure, the Claroty Platform provides visibility across a rapidly growing and opaque attack surface. Its Deep Packet Inspection (DPI) technology delivers award-winning vulnerability and threat monitoring, enabling our customers to preserve reliability and trust in the face of mounting operational risk. Founded in 2014 as the second portfolio company of Team8, Claroty is headquartered in New York City with offices in Tel Aviv. It is backed by the world’s leading cybersecurity and technology investors, including Bessemer Venture Partners and Temasek Holdings.

We are looking for a Cloud Monitoring Team Leader to join our growing team! If you are not afraid of facing new things and challenging problems and Striving for the highest quality - You should join us!

Responsibilities

  • Be part of Building and leading a monitoring and L1 24x7x365 team
  • Taking ownership of World-wide cloud services for enterprise high demanding customers
  • Work closely with regional support teams towards fast problem solving and oversee escalations diagnosing, troubleshooting and identifying solutions to resolve system issues.
  • Underlying awareness of the bigger picture
  • Provide visibility through management dashboards to management 
  • Meet and track SLA
  • Keep engineers trained and up to date
  • Manage and organize shifts and their sync
  • Proactive monitoring

Requirements

  • 2-3 years’ experience in leading a team of SaaS monitoring engineers
  • Experience working as a NOC Engineer or similar cloud monitoring product
  • Linux skills - Must
  • Cloud architectures understanding and hands-on experience (GCP, Azure, AWS) - Must
  • Excellent troubleshooting skills
  • Good written and verbal communication skills
  • Advanced project management skills
  • Ability to work well under pressure and strict SLAs
  • Team player
  • Capable of adapting to others and new situations; flexible; can handle multiple tasks
  • Networking skills – Advantage
  • Cloud monitoring and support tools (Datadog, New Relic, Pagerduty, Freshservice, Jira Service Management, etc.) - Advantage
  • Ability to work flexible hours

Related Jobs

Software Engineer

Claroty - Tel Aviv, IL

Channel Manager- DACH

Claroty - Berlin, DE

DevOps Engineer

Claroty - Tel Aviv, IL

Senior Backend Engineer

Claroty - Tel Aviv, IL

Deployment Engineer

Claroty - Tel Aviv, IL
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.