Technical Support Engineer - Electrical

Berkshire Grey

Bedford, MA, US
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 04/03/2021
  • Website:
  • Company Address: 10 Maguire Road Bldg 4, Suite 190, Lexington, MA, 02421

About Berkshire Grey

At Berkshire Grey, our game-changing solutions combine AI and Robotics to automate omni-channel fulfillment for retailers, eCommerce, and logistics enterprises serving today’s connected consumers.

Job Description

  • Support deployment of BG technology at customer sites
  • Manage installation contractors and work to resolve deployment issues
  • Test and commission electrical components after installation
  • Continued break fix/troubleshooting support for site
  • Identify, report, and track defects
  • Ensure compliance to electrical codes by all federal, state, and/or local regulations


Experience and Education


  • BS degree in Electrical Engineering or similar field
  • 2-4 years field experience


  • 4+ years experience with industrial electrical systems/controls
  • Robotics/industrial automation/manufacturing experience
  • Familiarity with National Electrical Code and electrical safety protocols


Qualifications and Skills


  • Working knowledge and application of electrical power and controls reliability principles
  • Ability to read and update electrical schematics or other engineering diagrams
  • Experience using test instruments and identifying safety risks
  • Experience troubleshooting electrical components

Preferred: (one or more)

·         Strong sense of urgency and leadership

·         Confidence to lead repair and troubleshooting during equipment servicing

·         Ability to work cross-functionally with other team members, contractors, engineering, or customers

·         Effectively manage multiple priorities with challenging deadlines

·         General mechanical skills/experience


Will travel be required?  Yes, 100%

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.