Business Analyst

Sound Physicians

Tacoma, WA, US
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 03/29/2021
  • Website:
  • Company Address: 1498 Pacific Avenue, Suite 400, Tacoma, WA, 98402

About Sound Physicians

Sound Physicians is a leading healthcare organization with a proven track record of improving quality, satisfaction and financial performance for its hospital partners nationwide.

Job Description

This Business Analyst will be responsible for facilitating business change management by developing business requirements and business process flow diagrams in addition to other appropriate standard analysis artifacts. The Business Analyst will support multiple customers and stakeholders throughout the project and support lifecycle (business opportunity, requirements solicitation, development, UAT and training) to help realize business benefits by translating business needs into technology solutions. The individual will work closely with end users, business unit representatives, Information Technology resources and others to deliver technology solutions and increase adoption. The individual may also manage small to medium sized projects as needed.  This individual should demonstrate the highest levels of customer service, communication, productivity and professionalism.


  • Determines stakeholder influence and relationship needs, and understands their business and requirements
  • Builds and manages stakeholder relationships including business partners, users, vendors, customers, project team members, and management leaders
  • Interacts with technical team(s) to translate business needs into technology solutions that deliver business value
  • Develops business analysis artifacts (business objectives, use cases, business models, etc.) to document “as-is” and “to-be” requirements and change management plans as they pertain to specific projects and/or functional area
  • Identifies and communicates risks and issues that may require changes to plans or scope
  • Prioritizes requirements effectively based on appropriately identified factors
  • Ensures that all requirements support the delivery of business value, fulfills goals and objectives and meet stakeholder needs
  • Leads and participates in User Acceptance sessions for confirmation of requirements implementation prior to deployment. Develops User Acceptance Test artifacts as necessary.
  • Responsible for accurately documenting user and stakeholder requirements and objectives, and working closely with development and configuration teams to deliver value through IT solutions
  • Ensures appropriate stakeholders are involved and obtain required information for capturing and validating requirements and other artifacts
  • Effectively manages changes and conflicts during requirements gathering process
  • Manages requirements traceability and future reuse
  • Prepares artifacts in an understandable and presentable format
  • Leads small to medium size projects and develops project management artifacts as necessary (project timeline, project scope, project budget, etc.)



  • Bachelor’s Degree in a relevant field or equivalent work experience. 3-4 years of business process or business analysis experience, preferably in Healthcare (i.e. documenting business process, gathering requirements)
  • Strong focus and proven ability to facilitate relations between business groups and technology departments
  • Excellent presentation/verbal/written communication skills to present technical and non-technical information clearly and concisely to individuals of different backgrounds, technical expertise, and levels of authority
  • Experience in Agile methodology and iterative technology development
  • Proficiency with MS Office Suite including Visio
  • Proficiency with SharePoint
  • Experience with Salesforce is desired
  • Business process engineering/improvement experience desired



  • Indoor office environment



  • Sitting at desk for up to eight hours (w/breaks)
  • Working on computer for up to eight hours (w/breaks)
  • Moving/lifting file boxes (up to 25 lbs.)
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.