Senior Solutions Consultant


Waterloo, CA
  • Job Type: Full-Time
  • Function: Professional Svcs
  • Post Date: 04/17/2021
  • Website:
  • Company Address: , Waterloo, ON

About DarwinAI

DarwinAI, an explainable AI company, enables enterprises to build AI they can trust. Founded by renowned academics at the University of Waterloo, DarwinAI’s Generative Synthesis technology makes explainability real, allowing developers to understand, interpret and quantify the inner workings of a deep neural network. Based on years of distinguished scholarship, the company’s patented explainability technology accelerates advanced deep learning design and unlocks new possibilities for the commercial uses of deep learning.

Job Description

As DarwinAI’s Senior Solutions Consultant you will report to the Head of Professional Services and lead major enterprise client accounts and engagements.

With enthusiasm and skill, you’ll work with some of the largest companies in the world across healthcare and manufacturing to implement cutting-edge deep learning capabilities using DarwinAI’s GenSynth Platform. Your ability to blend the technical with the interpersonal will help you build rapport with clients, listen empathetically, and mentor when needed, while also getting deep on the technology side to identify pain points, craft new versions of the product, train clients, and more.

You’ll collaborate closely with the rest of the organization to ensure a holistic approach to customer growth and project success.


  • You thrive in environments where you get to blend your technical and non-technical skills - you have the aptitude to get technical (with a history of successful projects in ML, deep insights, big data, or analytics to back it up), but you also do your best work in a customer-facing role
  • You’re excited about driving major accounts and critical AI projects to success with some of the largest companies in the world
  • You’re a mentor at heart; you know that successful client projects require trust, rapport and mentorship, especially while walking that fine line between understanding what clients want and what they need
  • You enjoy a collaborative, cross-functional work environment - you know that working with sales, engineering, product, and business development will ensure customers are satisfied and projects are successful
  • You might not be an expert in AI/ML, but you’re eager to be on the cutting edge of the industry and you have the aptitude and attitude required to learn!


  • Experience in professional services (or related role) at an enterprise B2B company
  • Understanding of infrastructure and ML development in enterprise. You might not self- identify as the expert, but you’re excited to learn!
  • History of working with customers to successfully complete projects
  • Successful track record of multi-tasking and managing multiple client engagements simultaneously
  • Experience working with engineering teams building deep learning models would be a bonus
  • Experience working collaboratively and cross-functionally within an organization
  • Able to write simple scripts. Bonus if you have Python experience!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.